Retail Assistant Store Manager

GOODWILL IND OF THE CHESAPEAKE INC • Baltimore, MD

7d • $18 - $21 • Onsite

About The Position

The Assistant Store Manager role at Goodwill Industries of the Chesapeake supports daily store execution in a high-volume retail setting and ensures continuity of leadership when the Store Manager is unavailable. This position is ideal for a retail supervisor ready to expand operational and people-management responsibilities.

Requirements

• High school diploma or equivalent required
• At least 1 year of supervisory experience in retail or a related environment
• Strong people leadership, customer service, and merchandising skills
• Ability to manage multiple priorities with minimal supervision
• Self‑starter mindset with flexibility to learn and grow
• Valid driver’s license, insurance, and access to a personal vehicle required
• Ability to perform all essential job duties with or without reasonable accommodation

Nice To Haves

• Bilingual English/Spanish: earn $1.50/hr more

Responsibilities

• Support the Store Manager in all aspects of store operations
• Supervise, train, schedule, and coach retail employees and volunteers
• Lead by example in delivering excellent customer and donor service
• Help achieve sales, production, and expense control goals
• Maintain a clean, safe, and well‑organized store environment
• Investigate and document accidents, injuries, and safety issues
• Oversee merchandising, inventory flow, and sales floor presentation
• Address customer concerns and promote Goodwill’s mission and values
• Assume store leadership responsibilities when the Store Manager is absent

Benefits

• Competitive pay
• Leadership development
• Opportunity to make a positive impact in your community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED