Retail Assistant Store Manager - Kennesaw Store
About The Position
The Assistant Store Manager assists the Store Manager in running the store, including hiring, training, motivating, and supervising staff. The role involves leading meetings, helping the store meet customer and donor satisfaction standards, maintaining displays and merchandising presentations, ensuring cash is handled according to policy, and driving the store toward meeting or exceeding its budgeted financial performance. Ongoing training is provided, and career progression may include opportunities to transfer to other stores. This is a demanding retail environment with 45+ hour workweeks and a store open all seven days. Donated products must be unpacked, sorted, and displayed, and the work environment may be messy, dusty, cold in winter, and hot in summer. The Assistant Store Manager is expected to proactively address and resolve situations, think ahead, prioritize, understand the in-store experience, and engage and motivate employees to deliver excellent customer service. The role uses computers, email, and Microsoft Office daily.
Requirements
- At least 2 years of experience supervising 15 or more employees in food services, manufacturing, production, or retail; alternatively, 1 year of supervisory experience plus successful completion of Goodwill-assigned training.
- Alternatively, a bachelor's degree in Marketing, Sales, Retail, Finance, Mathematics, Accounting, or Economics, plus 1 year of supervisory experience in logistics, retail, warehouse, fast food, restaurants, B2B accounts, corporate/service industry, or another relevant industry.
- Alternatively, 4 or more years of military service with at least 1 year of supervisory experience.
- Strong interpersonal and written communication skills.
- Demonstrated skills operating personal computers, previous POS or sell systems, and software packages including Microsoft Office.
- A driver's license, dependable transportation, and communication devices.
- Ability to think ahead and prioritize.
- Ability to address day-to-day work while keeping the big picture in view.
Nice To Haves
- Bilingual language skills.
- Previous military experience.
Responsibilities
- Assist the Store Manager in running the store.
- Hire, train, motivate, and supervise staff.
- Lead meetings.
- Help the store meet customer and donor satisfaction standards.
- Maintain displays and merchandising presentations.
- Ensure cash is handled according to policy.
- Drive the store toward meeting or exceeding its budgeted financial performance.
- Proactively address and resolve situations.
- Engage and motivate employees to deliver excellent customer service.
- Unpack, sort, and display donated products.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
