Retail Assistant Store Manager

Office Depot • Waxahachie, TX

6h • $17 - $20

About The Position

The Retail Assistant Store Manager plays a pivotal role in driving store sales and service growth, cultivating a vibrant sales culture, maintaining visual and merchandising standards, supporting freight and logistics activities, and prioritizing client satisfaction. The role helps lead a customer-centric store environment, engage with the local community, and foster a positive culture aligned with Office Depot’s 5C values: Caring, Committed, Creative, Collaborative, and Courageous. The Assistant Store Manager is a Key Carrier and leader on duty. The position requires a flexible schedule aligned with business needs, including evenings, weekends, and occasional holidays. Full-time Assistant Managers must also be able to perform External Key Carrier duties, including opening and closing responsibilities.

The role is essential to store success through sales leadership, exceptional service, operational excellence, and development of a high-performing team. Essential functions may require consent to periodic comprehensive third-party background checks.

The ODP Group provides products, services, and technology solutions through its B2B distribution platform and omnichannel presence, including supply chain and distribution operations, sales professionals, online channels, and Office Depot and OfficeMax retail stores. The company is committed to maintaining a safe and healthy work environment, and coworkers are expected to support its operational safety culture by working safely and addressing potential hazards or concerns. The responsibilities described are general and not exhaustive; other duties may be assigned.

Requirements

• High school diploma or equivalent required.
• One to three years of related experience.
• Basic computer skills and ability to use job-related technology and systems.
• Advanced selling skills and strong customer focus.
• Leadership ability, including leading, coaching, motivating, and managing conflict.
• Strong problem-solving and time-management skills, with the ability to plan, prioritize, and execute.
• Excellent verbal and written communication skills and the ability to collaborate as a team player.
• Business acumen, accountability, drive for results, and sound decision-making.
• Positive, engaging, action-oriented, adaptable, and passionate about the brand, products, services, and solutions.
• Ability to work a flexible schedule, including evenings, weekends, and occasional holidays.
• For full-time Assistant Manager positions, ability to perform External Key Carrier duties, including opening and closing responsibilities.

Nice To Haves

• Bachelor’s degree in Business, Marketing, Retail, or a related field.
• Retail, sales, customer-facing, and/or supervisory experience.

Responsibilities

• Partner with the management team to drive memorable customer experiences and client satisfaction.
• Ensure execution of Office Depot selling techniques and sales training throughout the store.
• Help create a sales-focused environment by training and developing associates.
• Model exceptional customer service and product expertise.
• Process merchandise accurately and efficiently in accordance with procedures, deadlines, and visual merchandising standards.
• Identify process improvements and implement plans to reduce waste and inefficiencies.
• Assist the General Manager with guidance and coaching to improve associate performance.
• Contribute to increased sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction initiatives.
• Guide, direct, and provide ongoing training to store associates, including Print Services associates.
• Facilitate training on the business model and the complete service offering for clients and customers.
• Observe, coach, and provide feedback to improve associate proficiency and build trust and brand loyalty.
• Use independent judgment when providing the General Manager with input on associate performance, certifications, and competencies.
• Maintain building and associate safety and security when other managers are absent.
• Perform opening and closing duties, including activating and deactivating the store alarm, cash handling, and daily store balancing.
• Ensure regular loss-prevention compliance and fulfill External Key Carrier responsibilities.
• Perform other duties as necessary.

Benefits

• 401(k)
• Competitive salaries.
• Opportunities to move and grow within the organization.
• May be eligible to participate in an incentive program, paid according to the Incentive Plan terms and conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED