Retail Assistant Store Manager

Office Depot•Parker, CO

About The Position

The Retail Assistant Store Manager at Office Depot helps drive sales and service growth, build a vibrant sales culture, maintain visual and merchandising standards, support freight and logistics activities, and prioritize client satisfaction. The role helps lead a customer-centric store environment, engages with the local community, and fosters a positive culture aligned with Office Depot’s 5C values: Caring, Committed, Creative, Collaborative, and Courageous. The Assistant Store Manager is a Key Carrier and leader on duty. The position requires a flexible schedule, including evenings, weekends, and occasional holidays. Full-time Assistant Managers must also perform External Key Carrier duties, including opening and closing the store. The role focuses on sales, service, operational excellence, and developing a high-performing team. It may require consent to periodic comprehensive background checks conducted by a third party. The position requires a high school diploma or equivalent; a bachelor’s degree in Business, Marketing, Retail, or a related field is preferred. One to three years of related experience is stated, with retail, sales, customer-facing, and/or supervisory experience preferred. Basic computer skills and the ability to use job-related technology and systems are required. The ODP Group describes itself as a provider of products, services, and technology solutions through a B2B distribution platform and omnichannel presence, including supply chain and distribution operations, sales professionals, online presence, and Office Depot and OfficeMax retail stores. The company states its commitment to a safe and healthy work environment and expects coworkers to work safely and address potential hazards or concerns. The company offers competitive salaries, a benefits package that includes a 401(k), opportunities for career growth, and possible participation in an incentive program, subject to its terms and conditions.

Requirements

High school diploma or equivalent required.
Basic computer skills and ability to use job-related technology and systems.
Advanced selling skills and a strong customer focus.
Leadership ability to lead, coach, motivate, and manage conflict.
Strong problem-solving and time-management skills, with the ability to plan, prioritize, and execute.
Excellent verbal and written communication skills and the ability to collaborate effectively.
Business acumen, accountability, drive for results, and sound decision-making.
Positive, engaging, action-oriented, and adaptable approach; passion for the brand, products, services, and solutions.
Ability to work a flexible schedule aligned with business needs, including evenings, weekends, and occasional holidays.
Full-time Assistant Managers must be able to perform External Key Carrier duties, including opening and closing responsibilities.
May be required to consent to periodic comprehensive third-party background checks.

Nice To Haves

Bachelor’s degree in Business, Marketing, Retail, or a related field.
One to three years of related experience; retail, sales, customer-facing, and/or supervisory experience is preferred.

Responsibilities

Partner with the management team to drive memorable customer experiences and client satisfaction.
Ensure the execution of Office Depot selling techniques and sales training across the store.
Help train and develop associates and serve as a role model for exceptional customer service and product expertise.
Process merchandise accurately and efficiently in accordance with procedures, deadlines, and visual merchandising standards.
Identify process improvements and implement plans to reduce waste and inefficiencies.
Assist the General Manager in guiding and coaching associates to improve performance.
Support initiatives to increase sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction.
Provide guidance, direction, and ongoing training to store associates, including Print Services associates.
Facilitate training on the business model and the holistic service offering for clients and customers.
Observe, coach, and provide feedback to improve associate proficiency and build trust and brand loyalty.
Use independent judgment when providing the General Manager input on associate performance, certifications, and competencies.
Maintain building and associate safety and security when other managers are absent.
Perform opening and closing duties, including activating and deactivating the store alarm, cash handling, and daily store balancing.
Ensure regular loss prevention compliance and fulfill duties associated with External Key Carrier designation.
Perform other responsibilities as necessary.