Retail Assistant Store Manager

New Balance•The Grove, CA

12h•Onsite

About The Position

The Retail Assistant Store Managers will help us open our new inline location at The Grove in July 2026. They'll have the opportunity to build a dynamic team of brand ambassadors and establish a space that reflects the intersection of culture and sport. The selection of footwear and apparel in this store will be curated for elite athletes and fashion influencers alike. We're looking for people-first leaders to establish this high volume, high visibility flagship store! The role of a Retail Assistant Store Manager is to support the sales goals and operational duties of the Store Manager. They also help hire, train, and develop staff while cultivating a culture that reflects the core values of New Balance (integrity, teamwork, and total customer satisfaction). In the absence of the Store Manager, the ASM steps into their shoes and runs the store.

Requirements

Must be 18 years of age or older.
2 years’ retail experience (some stores in higher volume areas may require more)
B.A. in Business Administration or related field preferred
Proficiency with POS systems and Microsoft Office
Knowledge of retail operations such as sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention
Demonstrated ability to lead and be part of a team
Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays
Ability to lift 4 lbs. constantly; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; frequently climb and descend stairs (depending on location)

Responsibilities

Create and maintain a "Total Customer Satisfaction" culture
Help your Store Manager hit financial marks and operational objectives
Collaborate with Store Manager and District Manager to execute strategic sales plans
Coach and develop your staff; their success = your success
Help coordinate volunteer opportunities to build our brand within the communities we serve
Assist with processing payroll and writing schedules for store associates
Step up to lead the team when Store Manager is unavailable