Retail Assistant Manager

Fjällräven North America • San Jose, CA

1d • Onsite

About The Position

As an Assistant Store Manager at Fjällräven, you will play a vital role in making the store an inspiring place for customers. You will partner closely with the Store Manager to lead the sales floor, support store operations, and help cultivate a culture rooted in curiosity, care, and sustainability. This role involves leading and developing the team, delivering exceptional guest experiences, supporting store operations and business performance, building community and brand presence, and championing sustainability.

Requirements

• At least 1 year of retail leadership experience
• A strong track record of delivering thoughtful, people-centered guest experiences
• Solid organizational skills and attention to detail
• An adaptable, solution-oriented mindset
• Comfort working with KPIs, sales performance tools, and store financials
• A genuine passion for sustainability, the outdoors, and the Fjällräven mission

Responsibilities

• Help recruit, coach, and develop a strong, values-driven team
• Foster a culture of accountability, resilience, and collaboration
• Provide ongoing feedback and support teammates' growth and learning
• Model GUIDE service standards and support the team in delivering premium, personalized service
• Help ensure every guest feels welcomed, informed, and confident in their outdoor pursuits
• Assist with daily operations, including opening/closing, cash handling, payroll support, loss prevention, and inventory management
• Partner with the store manager to review KPIs and support strategies that drive sales, efficiency, and profitability
• Uphold company policies, procedures, and safety standards
• Support local events, partnerships, and activations that reflect Fjällräven's values
• Help create an inclusive, inspiring store environment, from morning huddles to community gatherings
• Educate guests and teammates on initiatives like the Arctic Fox Initiative and Down Promise
• Model everyday product stewardship and environmentally responsible practices

Benefits

• 401(k) with employer match
• Comprehensive health and wellness benefits, including medical, dental, and vision coverage
• Generous paid time off
• Product discounts
• Access to Fjällräven outdoor events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed