Retail Assistant Manager

5.11•Albuquerque, NM

About The Position

The Retail Assistant Manager works alongside the Store Manager to exceed customer expectations, create a high-energy store environment, and uphold 5.11 store standards. The role combines teamwork, hands-on execution, and leadership, with the Assistant Manager leading by example and supporting the team in delivering exceptional customer experiences. The position supports store operations, including inventory, merchandising, and visual presentation, while maintaining customer focus, compliance, and operational excellence. The role also involves developing and motivating team members and fostering teamwork, accountability, and continuous improvement.

Requirements

  • At least 2 years of supervisory experience, focused on developing and motivating teams.
  • Ability to support daily operations, manage priorities, and deliver results.
  • Drive for teamwork, problem-solving, and maintaining high standards.
  • Passion for tactical, outdoor, or fitness gear.

Responsibilities

  • Lead and inspire the team to deliver an exceptional 5.11 EDGE customer experience.
  • Foster a culture of teamwork, accountability, and continuous improvement.
  • Support store operations, including inventory, merchandising, and visuals.
  • Maintain high store standards, customer focus, compliance, and operational excellence.
  • Work alongside the Store Manager to exceed customer expectations and support the team.

Benefits

  • Employee discounts on 5.11 gear.
  • Medical, dental, and vision insurance.
  • 401(k) program with employer match.
  • Employer-paid basic life and AD&D insurance.
  • Voluntary Hospital Indemnity and Accident insurance.
  • Flexible Spending Account and Health Savings Account options.
  • Employee Assistance Program.
  • Paid time off, paid holidays, and sick time.
  • Casual dress code.
  • Flexible schedule and supportive team environment.
  • Opportunities to learn, grow, and advance within the company.
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