Retail Assistant Manager - DAISO Piikoi
About The Position
This position is responsible for assisting in all facets of the store’s daily operations to increase sales and profit. Provides continuous coaching to all employees on proper selling techniques, inventory best practices and product knowledge. The HouseMart vision is “to become the best operating chain of independent craft and retail stores in the country." As a family-owned business for more than 70 years, the HouseMart brand strives to serve as a symbol of family values, exceptional service, and commitment to providing the products our customers need. Built upon an entrepreneurial spirit, we continually look for opportunities to further expand and diversify our business, while still operating under the same family values.
Requirements
- Bachelor’s Degree in Business Management or related field or at least 3 years of related experience may be substituted.
- 2-3 years of retail and/or business supervisory experience preferred or a completion of a Manager Trainee Program.
- Working experience with MS Office, Google, internet and e-mail.
- Excellent verbal and written communication and organizational skills.
- Requires attention to detail, concentration, and alertness.
- Mathematical skills to calculate yardage, square footage, fractions, percentages, pricing, discounts, taxes, returns, charges, making change, taking inventory, ordering, verification of quantities, etc.
- Ability to work under pressure, demonstrate effective decision-making, and ability to exercise sound judgment.
- Ability to perform multiple tasks at the same time.
- Organizes work to complete assignments, maintains accuracy, pays attention to detail, and demonstrates customer service standards.
- Occasional push, pull, and/or lift up to 60 lbs. of materials, including lifting and maneuvering up to 100 lbs. of merchandise using a hand truck.
- Ability to stand for durations up to 8 hours at a time.
- Frequent reaching, twisting, turning, stooping, squatting, crouching, grasping and squeezing.
- Manual dexterity to operate cash register, computer, calculator and misc. hand tools.
- Ability to be certified to operate a forklift as assigned.
Responsibilities
- Assist Store Manager in monitoring the daily goals and monthly sales achievements as compared to budgeted goals and past history to meet/exceed expectations.
- Embrace the Company’s vision, mission, goals, objectives and core values.
- Assist Store manager in planning and controlling financial matters within budgeted limits.
- Ensure that all company objectives, policies and procedures are adhered to within the store’s operation.
- Greets every customer within 10 feet, in a timely, friendly and courteous manner.
- Determines customers’ needs and offers an appropriate service, product and/or suggestion.
- Personally accompanies customer to the merchandise location.
- Cultivates customers’ good will and encourages repeat business through suggestive selling. Handles customer special orders for non-stock items. Writes customer rain checks.
- Continually educates themselves about products and retains specific knowledge about current advertised items.
- Cultivate customer’s good will and encourage repeat business.
- Ensure that all company objectives, policies and procedures are adhered to within the store’s operation.
- Recruit, train and develop staff to Company expectations.
- Foster, support, and maintain high morale by developing an effective teamwork concept among all employees.
- Assist in maintaining the perpetual inventory system and the annual preparation and taking of store physical inventory.
- Accurately perform related duties including but not limited to the role of Sales Associate, Cashier and other positions in store.
- Assists with store visit reports and audits.
Benefits
- Health Plan Coverage (Medical, Vision, Dental)
- 20% Employee Discount at HouseMart Ben Franklin Crafts and HouseMart Ace Hardware
- 401(k) with Employer Match
- Profit Sharing Program
- 100% Company Paid Life Insurance
- Vacation, Sick Leave, Personal Leave and Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
