Retail Asset Protection Investigator - WeHo
The RealReal•Los Angeles, CA
•$23 - $26•Onsite
About The Position
The Asset Protection investigator is a full-time hourly employee reporting directly to the Asset Protection Leadership Team. This role will be responsible for assisting with all aspects of Asset Protection, investigations, physical security, and safety for The RealReal’s Authentication Center.
Requirements
- 3+ years of Asset Protection experience (warehouse environment preferred).
- Flexibility to work weekends as needed.
- Ability to lift and move 50lbs of merchandise and supplies.
- Ability to work well with all levels of leadership.
- Experience operating and monitoring CCTV systems.
- Effective communicator (both verbal and written).
- Demonstrates the skill and willingness to take initiative and to proactively anticipate organizational needs including the ability to meet deadlines as required.
- Ability to accurately record incidents by writing clear and concise reports.
- Ability to work in a fast pace and changing environment with tremendous growth.
Responsibilities
- Manage all inbound and outbound investigations.
- Identify, investigate, and bring to closure incidents of internal theft, external theft and fraud cases as needed.
- Develop and maintain strong relationships with Law Enforcement.
- Maintain all employee ID badge issuance and access control standards.
- Conduct High Value Investigations
- Review and audit procedures of all inbound and outbound merchandise.
- Conduct quality inspections on packaging and documentation ensuring all Asset Protection measures have been adhered too.
- Conduct shortage and safety inspections and communicate findings to Asset Protection Leadership.
- Participate in the training of employees to increase Asset Protection awareness.
- Take an active role in identifying all forms of loss.
- Assist in identifying short/shrink trends and introduce solutions to reduce them.
- Complete tasks assigned by the Loss Prevention Leadership Team.
- Secure the front entrance as needed and conduct security screenings of employees, vendors and guests.
- Assists with exceptions based issues and leadership as assigned.
- Support Health and Safety initiatives.
Benefits
- Employee Stock Purchase Plan
- 401K with Company Match
- Medical, Dental & Vision Insurance
- Paid parental leave
- 9 Paid Company Holidays
- 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
