Retail Area Manager

The Guitar Center Company • Peachtree City, GA

2h

About The Position

The Area Manager is responsible for leading the performance of between 2 and 5
retail stores within a defined district. This new leadership position is fully
focused on management — building teams of sales associates and teachers that
achieve results. The Area Manager will drive sales, rentals, and lessons
performance, develop store-level leaders and associates, and ensure operational
standards are met across their cluster.

Reporting to the District Manager, the Area Manager has multi-unit P&L
responsibility for sales, margin, and EBITDA.

About Music & Arts

Music & Arts embodies the world of creativity and music by encouraging our
teammates to find their own individual sound. We strive to create lifelong
musicians and make a difference in the world by enabling musicians and
non-musicians alike to experience the almost indescribable happiness that comes
from playing an instrument. We believe in putting our customers first, engaging
with respect and integrity and fulfilling our mission with passion.

The first Music & Arts was located in a small house in Bethesda, MD and run by
founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered
printed music, music lessons, dance lessons, and art supplies. Ben decided
shortly after opening his business that he wanted to focus on music to better
serve his customers -- a decision that remains intact to this day.

Since the 1990's, Music & Arts has expanded nationwide through organic growth
and a series of acquisitions and mergers with other music dealers. In 2005,
Music & Arts joined forces with American Music to become the largest band and
orchestra instrument retailer in the United States. Based in Frederick, MD,
Music & Arts is now part of the Guitar Center enterprise and comprises 225+
retail stores, 200+ educational representatives, and 250+ affiliate locations.

Requirements

• High School Diploma or Equivalent
• 3+ years of retail store leadership or equivalent experience.
• Proven success managing P&L and delivering strong sales performance.
• Demonstrated ability to recruit, coach, and retain high-performing teams.
• Strong operational execution and organizational skills.
• Excellent communicator and collaborator across field and corporate teams.
• Ability to travel regularly between assigned stores (50–70%).

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Own P&L results for their assigned store cluster of 2-5 locations.
• Deliver sales, margin, and EBITDA targets across product sales, rentals, and lessons.
• Analyze KPIs at store and associate level; develop action plans, set clear expectations for individual contributors, and hold teams accountable.
• Ensure execution of promotions, seasonal campaigns, and upsell initiatives.
• Directly manage part-time and full-time retail associates and teachers across multiple stores.
• Recruit, hire, onboard and train strong talent.
• Provide ongoing coaching, feedback, and performance management.
• Foster an inclusive, engaged, performance-driven culture aligned with Music & Arts values.
• Ensure rental season readiness across all assigned stores.
• Drive compliance, task completion, and execution to operational and merchandising standards.
• Ensure adoption of enterprise tools and systems to improve store efficiency and reporting.
• Maintain physical store standards, facilities, and safety compliance.
• Champion a customer- and educator-first culture across stores.
• Ensure stores deliver seamless experiences for rentals, lessons, and product purchases.
• Coach associates to improve customer experience and handle escalations from the team to resolve issues directly and quickly.
• Partner with local Ed Reps to improve Educator relationships and improve rental experience.

Benefits

• For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour!
• Music & Arts offers robust benefits and perks for full time employees including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED