Retail and Event Ambassador

BC Parks Foundation • Vancouver, BC

2d • Hybrid

About The Position

The BC Parks Foundation is the official charitable partner and conservation financing mechanism to British Columbia’s world-class system of parks and indigenous protected areas. Our role is to build a diverse and active community of support. Our mission is to create the greatest system of parks and indigenous protected areas in the world. We are a charitable, purpose-driven organization passionate about enjoying and protecting nature in British Columbia. We are people who value spark, respect with caring, reciprocity, and greatness. We are a warm, positive, hard-working team who operate in a spirit of gratitude and celebration. We are connected to a wide variety of community groups, First Nations, businesses, governments and other partners. We are hiring two Event Ambassadors to support our Retail Operations team in a hands-on role that combines event work, retail operations, merchandise sales, customer service, inventory, and administrative support. Under the supervision of the Manager, Retail Operations, they will help setup and operate booths at various community and cultural events, engage with customers, process sales, monitor and manage inventory, and represent the Foundation brand in a positive and professional manner. Representing the Foundation at events is a unique opportunity to raise funds in support of our operations, increase awareness of our product offerings, build goodwill, and generate future sales opportunities. A significant part of the role will be supporting with the Lonsdale Shipyards Christmas Night Market, which will require availability through November 26 to December 25, 2026, including evening and weekend shifts.

Requirements

• Strong customer service and verbal communication skills
• Ability to quickly perform basic math and accurately handle transactions
• Strong organizational skills and attention to detail
• Proactive approach to work, with the ability to identify needs and take action
• Positive, friendly and approachable personality
• Comfortable working in a fast-paced and sometimes unpredictable event environment, adapting when schedules, priorities or event requirements change
• Ability to lift occasionally, kneel, squat, move boxes of product, and stand for extended periods
• Comfortable working outdoors in varying weather conditions
• Flexible availability, including weekdays, evenings, weekends, and holiday periods
• Must be based in the Greater Vancouver area and able to commute to event and office locations

Nice To Haves

• Previous retail or customer-facing experience is preferred, but not required
• A driver’s license and access to a vehicle is an asset
• Fluency in a second language will be an asset

Responsibilities

• Set up, staff, and tear down BC Parks Foundation booths at scheduled markets, festivals, and other events
• Represent BC Parks Foundation positively and professionally
• Welcome customers and provide exceptional customer service
• Educate customers about BC Parks Foundation merchandise and the online store
• Share information with visitors and answer questions about our mission and programs
• Efficiently and accurately process retail merchandise sales, collecting payments via cash, debit or credit
• Ensure the booth is attractively presented, well stocked and organized
• Track inventory during events and communicate replenishment needs
• Complete end-of-day closing and event wrap-up tasks
• Assist with transporting event materials and merchandise, as required
• Complete post-event unpacking, organization, sales analysis, feedback tracking, and reporting
• Follow safety regulations, including proper lifting procedures and timely reporting of all incidents
• Perform other event-related duties as assigned
• Coordinate with the Manager, Retail Operations on stock level and replenishment needs
• Help manage inventory before and after events
• Pack and dispatch online orders, including courier handling and printing labels
• Assist with receiving, organizing, and moving retail merchandise
• Help prepare merchandise and materials for upcoming events
• Support general retail operations as required
• Assist with required weekly forms, permits, security access, and event documentation
• Help respond to online customer questions, claims, and custom requests
• Support the Retail team with general preparation and follow-up duties

Benefits

• A uniform will be provided

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed