Restroom Valet - HRC New York
About The Position
Hard Rock International (HRI) is a globally recognized company with venues in over 70 countries and 265 locations, including Rock Shops®, Live Performance Venues, and Cafes. HRI also launched Hard Rock Digital in 2020, an online sportsbook, retail sportsbook, and internet gaming platform. HRI boasts the world's largest collection of music memorabilia, with over 86,000 pieces displayed globally. Hard Rock Hotels has received high guest satisfaction ratings, and HRI has been recognized as a U.S. Best Managed Company by Deloitte Private and The Wall Street Journal. The company has also been honored by Forbes as a Best Employer for Women, Diversity, and New Grads, and as a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. Hard Rock Hotels & Casinos has also received top rankings in the Casino Gaming Executive Satisfaction Survey. The company culture is represented by 'Be Iconic,' reflecting the heritage of the Seminole Tribe of Florida, which acquired Hard Rock International in 2007. Seminole Hard Rock Support Services was established to support all brands and lines of business, aiming to bring fun and excitement to team members and guests.
Requirements
- Hourly Wage is $17.00/hr
- Pay Range: $16 - $21
Responsibilities
- Opening doors, where applicable
- Welcoming and thanking the Guests
- Answering questions – accurately and politely
- Maintaining a clean and organized restroom area
- Directing Guests to areas and restrooms
- Communicating with security for co-workers, Guests and celebrities
- Assisting Servers, Server Assistants, and Managers wherever possible
- Performing opening, closing, & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, restroom maintenance, etc.
- Assuring the complete satisfaction of each and every guest
- Creating memorable experiences
- Engaging with the Guests to create “raving fans” or REGULARS (talk to Guests as much as possible, people should want to come back to see you).
Benefits
- Comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
