Restorative Program Manager (Hybird)

Restorative Response Baltimore•Baltimore, MD

8h•Hybrid

About The Position

Restorative Response Baltimore (RRB) is seeking a dedicated Restorative Program Manager to oversee and manage its restorative programs. This hybrid role involves coordinating program delivery, managing facilitators, engaging with the community, and contributing to program development and data reporting. The ideal candidate will have a strong commitment to restorative justice principles and possess excellent organizational and communication skills.

Requirements

2-3 years of experience in Restorative Justice OR 5 years of applied experience in Social Emotional Learning (SEL) OR 5 years of applied experience in Diversity, Equity, and Inclusion (DEI).
Demonstrated facilitation or adult learning experience.
Strong project and program management skills.
Excellent written and verbal communication skills.
Tech-savvy, organized, and detail-oriented (experience with databases such as MyRJ preferred).
Comfortable evaluating personnel and providing constructive feedback.
Baltimore-based or within commuting distance.
Coachable, adaptable, and able to work both independently and collaboratively.
Deep commitment to restorative justice principles, social equity, and community healing.

Nice To Haves

Experience supervising or training facilitators.
Experience with grant writing, data tracking, or program evaluation.
Familiarity with Baltimore's community landscape and educational partners.

Responsibilities

Coordinate the planning, scheduling, and delivery of RRB's Restorative Programs.
Evaluate and assign Circle Keepers (facilitators) to cases using the MyRJ database, ensuring appropriate matching and follow-up.
Monitor program cases from intake through closure to ensure quality and consistency.
Track program metrics, compile data, and produce reports for evaluation and improvement.
Maintain confidentiality and uphold ethical standards in all participant and program data management.
Ensure timely communication and alignment across all circle-related program activities.
Conduct facilitator evaluations and provide constructive feedback.
Coordinate facilitator assignments, scheduling, and communications.
Support onboarding, training, and continuous development of Circle Keepers.
Serve as a liaison between facilitators, referral partners, and program staff.
Identify facilitator development needs and contribute to training design.
Maintain and strengthen relationships with schools, community organizations, and agency partners.
Represent RRB at community events, professional development sessions, and public engagements.
Document success stories, outcomes, and community impact for internal and external reporting.
Maintain accurate, up-to-date records of circle cases and facilitator activities in MyRJ.
Generate reports and analyze data to evaluate program trends and outcomes.
Support grant reporting by compiling relevant metrics and success stories.
Participate with RRB's Grant Writing Committee to identify and match grants to existing or new programs, as applicable.
Collaborate to define program scope, outcomes, and measurable impact for inclusion in proposals.
Contribute program insights that strengthen grant applications, sustainability plans, and funding strategies.