Fire and Water Restoration Technician

Dyersburg/Union City, LLC•Newbern, TN

4d•Onsite

About The Position

SERVPRO Team Caldwell is seeking a Restoration Technician to join their team. This role involves performing various restoration duties on residential and commercial properties damaged by water, fire, smoke, or mold. The ideal candidate will have strong communication skills, the ability to work in challenging situations, and a customer service orientation. The technician will be responsible for assessing damage, performing mitigation and restoration services, ensuring work is completed to specifications and within budget, working efficiently and safely, maintaining accurate records, and providing excellent customer service.

Requirements

Ability to regularly lift 50 pounds regularly, occasionally up to 100 pounds with assistance
Walking and standing for long periods of time, driving, sitting, climbing
Ability to climb ladders and work at ceiling heights
Ability to work in tight spaces (e.g., crawl spaces, attics)
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents
Valid driver's license
Basic math skills
Effective oral communication
Ability to successfully complete a background check and drug screening

Nice To Haves

Enjoy meeting new people
Great communication skills
Works well in a team environment
Serious multi-tasker
Strong communication skills
Ability to work in, and help people through, challenging situations
Customer service oriented

Responsibilities

Respond to emergency restoration calls in a timely manner.
Assess damage to properties and develop mitigation and restoration plans.
Perform water extraction, drying, and dehumidification services.
Perform fire and smoke damage mitigation and restoration services.
Perform mold remediation and restoration services.
Follow established safety procedures and guidelines.
Maintain tools and equipment in good working order.
Communicate effectively with team members, clients, and subcontractors.
Provide excellent customer service and ensure that clients are satisfied with the work performed.
Maintain accurate records of work performed and materials used.
Attend all required training and meetings.
Perform other duties as assigned by the Restoration Manager.