Join Our Team as a Dynamic Restoration Supervisor!
About The Position
Are you ready to lead a team and make a real difference every day? As a Restoration Supervisor with SERVPRO®, you’ll be the face of our Here to Help® promise, ensuring customers and clients receive top-notch service and satisfaction. Why This Role is Exciting: Lead with Impact: Manage and coordinate restoration projects, ensuring every detail is executed to perfection while delivering an exceptional customer experience. Team Captain: Communicate clear goals and expectations to your team of restoration technicians, guiding and supervising their efforts with confidence. Hands-On Action: Oversee project progress, document successes, and manage resources efficiently to achieve outstanding results. Growth and Innovation: Coach and train your team to elevate their skills, contributing to the growth and reputation of the SERVPRO brand.
Requirements
- A high school diploma/GED and valid driver’s license.
- At least 1 year of experience in cleaning and restoration.
- Must have IICRC WRT certification.
- Ability to lift, climb, and work in varying spaces, with a knack for physical tasks.
Nice To Haves
- Bilingual abilities are a bonus!
Responsibilities
- Coordinate restoration processes, ensuring quality control from start to finish.
- Manage customer relationships and satisfaction, guaranteeing a positive overall project experience.
- Maintain communication with team members, addressing challenges and providing important updates.
- Ensure rigorous safety protocols for a secure work environment.
- Perform regular maintenance on vehicles and equipment.
- Give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise.
Benefits
- Earn $20.00 - $26.00 an hour based on experience, with opportunities for overtime pay.
- Be part of a spirited, independently owned SERVPRO® Franchise where your leadership shines.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
251-500 employees
