Restoration Project Manager

SERVPRO of Denton/Central Oklahoma City•Oklahoma City, OK

2d•$65,000 - $95,000•Onsite

About The Position

The Restoration Project Manager leads assigned mitigation and restoration projects from initial assessment through completion. This role oversees teams, coordinates resources, manages project financials and documentation, and serves as the primary point of contact for customers, insurance representatives, vendors, and subcontractors.

Requirements

High school diploma or GED required
Minimum 7 years of mitigation and restoration experience
At least 3 years in project management or senior operations leadership overseeing supervisors and multiple crews
Demonstrated experience managing restoration projects from initial assessment and estimating through production, billing, and closeout, with strong knowledge of documentation, scheduling, and job-cost control.
Proficiency in Xactimate, including preparing, reviewing, and revising restoration estimates
Proficiency with Microsoft Office and the ability to learn and use company project-management and documentation systems.
Valid driver’s license
Ability to successfully complete a background check, subject to applicable law.

Nice To Haves

Associate or bachelor’s degree preferred
Working knowledge of time-and-materials billing strongly preferred
IICRC certification preferred
WRT, ASD, or other relevant certifications are a plus

Responsibilities

Evaluate losses and job-site conditions; establish the scope, safety plan, schedule, milestones, and resource needs for each project.
Prepare accurate estimates in Xactimate and obtain scope and pricing approval from customers, clients, and insurance representatives.
Lead restoration teams and coordinate crews, subcontractors, equipment, materials, and other resources across active projects.
Set daily priorities, monitor project progress, resolve production or scheduling issues, and ensure work meets company and industry standards.
Serve as the primary point of contact and communicate proactively with customers, insurance representatives, vendors, subcontractors, and internal teams.
Ensure project documentation is accurate and complete, including photos, notes, labor, equipment, materials, and subcontractor records.
Manage project costs, job profitability, workforce utilization, billing support, and timely project completion.
Coach and develop team members while maintaining accountability for safety, quality, productivity, and customer satisfaction.