Restoration Project Manager

SERVPRO of Bath/Brunswick•Auburn, ME

14h•Hybrid

About The Position

Lead Projects. Build Teams. Make a Difference. Are you a proven leader who thrives in a fast-paced environment and enjoys seeing projects through from start to finish? We're looking for a motivated Project Manager to join our growing restoration team. This is an opportunity to lead people, build strong customer relationships, and play a key role in helping homeowners and businesses recover after unexpected property damage. If you're organized, customer-focused, and enjoy solving problems while leading high-performing teams, we'd love to hear from you.

Requirements

High School Diploma or GED required
Minimum 3 years of operations experience are a plus
Minimum 1 year of management or supervisory experience are a plus
Restoration, construction, mitigation, or cleaning industry experience preferred
Industry certifications (IICRC or similar) are a plus
Strong leadership, communication, and organizational skills
Excellent customer service and problem-solving abilities
Comfortable using computers, estimating software, and Microsoft Office
Valid driver's license with a clean driving record

Responsibilities

Manage restoration projects from start to finish
Deliver an exceptional customer and client experience
Respond quickly to new customer opportunities and emergency service requests
Develop project scopes and prepare accurate estimates
Present and obtain approval for project plans and estimates
Coordinate field crews, subcontractors, and project schedules
Monitor project quality, timelines, budgets, and profitability
Maintain complete and accurate job documentation
Communicate effectively with customers, insurance representatives, vendors, and internal teams
Lead, coach, and develop Restoration Technicians and Crew Chiefs
Promote and enforce a strong culture of safety
Participate in an after-hours emergency on-call rotation
Continuously develop leadership, management, and restoration expertise