Restoration Manager
About The Position
Lead People. Drive Results. Make an Impact. Great restoration doesn't happen by accident, it happens because great leaders build great teams. As the Mitigation & Contents Manager, you'll lead the day-to-day operations of our growing Appleton Mitigation & Contents team, developing people, improving performance, and ensuring every customer receives an exceptional experience during one of the most stressful times in their lives. This role is perfect for someone who already has restoration leadership experience or an experienced operations manager, construction manager, field service leader, or production manager looking for a new challenge where every day is different and your leadership truly matters. You'll join the largest Paul Davis franchise in the country, a company committed to investing in its people, embracing technology, and building leaders from within.
Requirements
- Leadership experience managing field operations or production teams
- Strong communication and coaching skills
- The ability to make sound decisions in a fast-paced environment
- A customer-first mindset
- Experience improving operational efficiency and profitability
- The ability to build trust, hold people accountable, and inspire high performance
Nice To Haves
- Previous restoration experience is highly preferred, but experienced operational leaders with transferable management skills are encouraged to apply.
Responsibilities
- Lead the daily operations of the department while ensuring exceptional customer service
- Coach, mentor, and develop Project Managers, Lead Technicians, Technicians, and support staff
- Drive department profitability through effective scheduling, resource planning, job costing, and operational efficiency
- Support complex mitigation and contents projects while helping teams solve challenges in the field
- Monitor quality, safety, documentation, and compliance across all projects
- Build strong relationships with customers, insurance partners, adjusters, vendors, and referral sources
- Recruit, hire, onboard, and retain top talent
- Partner with Business Development and Reconstruction teams to deliver a seamless customer experience
- Foster a culture of accountability, collaboration, continuous improvement, and operational excellence
Benefits
- Competitive salary with bonus opportunity
- Medical, Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off & Paid Holidays
- Company Vehicle or Vehicle Allowance (if applicable)
- Leadership development and career advancement opportunities
- Ongoing training and professional development
- Company technology provided
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
