Restoration Lead Technician

PuroClean•Denver, CO

12d•$25 - $30•Onsite

About The Position

PuroClean of Central Denver is seeking an experienced Water & Fire Mitigation Lead Technician to lead their field operations. This is a family-owned, high-performance restoration company that emphasizes customer service, teamwork, accountability, and quality work. The role requires someone who can take ownership of jobs, lead technicians, communicate effectively with customers, solve problems in the field, and contribute hands-on when necessary. The company supports its supervisors with an office and management team to handle administrative tasks, allowing field leaders to focus on customers, their teams, and job completion. As the company grows rapidly in Denver, there are opportunities for strong performers to advance into greater leadership roles.

Requirements

Restoration industry experience required.
Strong water mitigation and structural drying knowledge.
Fire/smoke and mold remediation experience.
Strong leadership and problem-solving ability.
Excellent customer service and communication skills.
Strong documentation and organizational skills.
Ability to manage multiple jobs and priorities.
Reliable, punctual, professional, and accountable.
Comfortable making decisions and taking ownership in the field.
Willing to lead from the front and work alongside the team.
Valid driver's license and acceptable driving record.

Nice To Haves

Previous supervisor, crew chief, or lead technician experience preferred.
IICRC WRT preferred.
ASD, AMRT, FSRT, and additional IICRC certifications are a plus.

Responsibilities

Lead residential and commercial water, fire, smoke, and mold mitigation projects.
Supervise and work alongside mitigation technicians.
Manage jobs from initial response through mitigation completion.
Evaluate losses and determine appropriate mitigation and drying procedures.
Set up, monitor, and adjust drying equipment.
Coordinate technicians, equipment, and daily job activities.
Maintain accurate documentation including photos, moisture readings, equipment logs, job notes, and daily progress.
Communicate with customers, explain the mitigation process, answer questions, and obtain work authorizations.
Work closely with our office, estimating, and management teams.
Maintain safe, clean, and organized jobsites, vehicles, and equipment.
Train, coach, and hold technicians accountable.
Deliver exceptional customer service on every project.
Participate in the company's rotating on-call schedule for emergency losses.