Restoration Field Supervisor - Fire & Contents

Rainbow Restoration of Columbia, Charleston, Hilton Head, Greenville, Richmond, Charlottesville, and Harrisonburg • Chapin, SC

2d • Onsite

About The Position

The Fire & Contents Field Supervisor assists with overseeing fire, smoke, contents, pack-out, and restoration-related projects while supporting technicians in the field and ensuring jobs are completed efficiently and professionally. This role remains heavily hands-on while also taking on leadership responsibilities such as technician oversight, job site coordination, customer communication, inventory management, and documentation support. This role bridges the gap between technician-level responsibilities and project management, allowing the opportunity to grow into future leadership positions within the organization.

Requirements

• Prior fire, contents, moving, restoration, or mitigation experience preferred
• Contents estimating experience preferred
• Leadership or crew lead experience preferred
• Strong work ethic with a willingness to lead by example in the field
• Positive attitude with strong customer service and communication skills
• Ability to multi-task and problem solve in fast-paced environments
• Comfortable supervising technicians while also performing hands-on work
• Eagerness to continue learning and growing within the Restoration Industry
• Valid Driver’s License with a safe driving record
• Ability to pass a drug test and extensive background screening
• Ability to frequently lift and/or move up to 100 pounds
• Comfortable with prolonged standing, walking, lifting, bending, working at heights, and working in confined spaces while wearing PPE
• Available for full-time work with overtime and on-call rotations

Responsibilities

• Lead and assist Fire & Contents Technicians on residential and commercial restoration projects
• Oversee contents pack-outs, furniture moving, inventory documentation, cleaning processes, and contents manipulation on job sites
• Carefully handle, pack, move, and transport customer contents and furniture to prevent damage
• Perform and supervise smoke residue cleaning from contents and structures
• Assist with job site setup, cleanliness, organization, and post-job cleaning
• Photograph, identify, label, and inventory contents accurately
• Communicate professionally with customers, adjusters, vendors, and team members regarding job progress and expectations
• Help coordinate schedules and ensure jobs are completed in a timely manner
• Maintain timely documentation, job notes, and communication updates
• Support field operations and step into technician responsibilities as needed
• Assist with contents estimating and scope documentation when applicable
• Ensure company equipment, vehicles, and supplies remain clean, maintained, and operational
• Follow IICRC standards and company restoration processes on all projects
• Participate in overtime, emergency response, and on-call rotations as needed
• Perform additional duties and cross-training opportunities within restoration services

Benefits

• Competitive Pay
• 401(k) with Company Match
• 50% of Medical Insurance Cost Covered by Employer
• Company-Paid IICRC Certifications & Continuing Education (including renewals)
• Career Growth & Advancement Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed