Restoration Crew Chief

RDM Holding Company• Miami, FL, US, FL

5d•Onsite

About The Position

SERVPRO Team Miller is the leading SERVPRO team in the country, recognized as Franchise of the Year in 2020 and consistently ranking in the top 5 nationally. With operations across Michigan, Indiana, and other major cities, we are a family-owned business that prioritizes internal growth, training, and certifications for our team members. We are seeking a Restoration Crew Chief who is passionate about helping people during difficult times, comfortable with challenging situations, possesses excellent communication and multitasking skills, and enjoys supervising others. If you are self-motivated, dependable, and eager to exceed expectations, you will thrive in our supportive, team-oriented environment. As a SERVPRO employee, you'll receive competitive pay and opportunities for professional development.

Requirements

Effective oral communication
High school diploma/GED
Ability to travel locally and out of state as necessary
Ability to successfully complete a background check subject to applicable law

Nice To Haves

Experience in cleaning/restoration preferred
IICRC certifications preferred

Responsibilities

Coordinate, oversee, and perform restoration processes as scheduled and ensure quality control
Manage the customer and client experience and overall project satisfaction
Communicate clear expectations to restoration technicians and supervise their activities
Thoroughly document restoration projects to support the services provided
Manage labor, equipment, and supply usage on assigned projects
Communicate progress, problems, and important updates with internal team members
Verify all safety protocols are established and followed for workplace safety
Perform daily, weekly, and monthly vehicle and equipment maintenance, as assigned
Coach and train restoration technicians