Restaurant Training Manager

Thompson Hospitality CorporationReston, VA
Hybrid

About The Position

Thompson Hospitality is seeking an experienced and highly adaptable Training Restaurant Manager to lead and execute New Restaurant Openings (NROs) across our growing brand. This role is ideal for a hands-on leader who thrives in fast-paced environments, enjoys training teams from the ground up, and is passionate about operational excellence. The selected candidate will be based in Makers Union Reston VA, which will serve as their home location and primary training store. However, this position requires frequent travel to support new openings for all brands and provide on-site leadership during launch periods.

Requirements

  • 3+ years of restaurant management experience (multi-unit or NRO experience preferred)
  • Proven track record in training and developing teams
  • Strong leadership, organizational, and communication skills
  • Ability to thrive in high-pressure, fast-paced environments
  • Willingness and flexibility to travel frequently
  • Hands-on approach with a strong attention to detail
  • Passion for hospitality and team development
  • Ability to stand and walk for extended periods (up to 6–8 hours).
  • Lift and carry up to 20 lbs (e.g., menus, highchairs, booster seats).
  • Reach, bend, and stoop occasionally.
  • Use hands and arms to operate reservation systems and phones.
  • Clear verbal communication skills and ability to interact with guests in a busy environment.

Responsibilities

  • Serve as the lead NRO Manager, overseeing all aspects of new restaurant openings from pre-opening through post-launch stabilization
  • Be on-site for all NROs, ensuring smooth execution of operations, staffing, and training
  • Lead recruitment, onboarding, and training of new team members and management staff
  • Partner with cross-functional teams (operations, HR, training, facilities) to ensure readiness and compliance
  • Implement company standards, systems, and culture in each new location
  • Monitor opening performance and provide hands-on support to ensure a successful launch
  • Travel to various locations within the group as needed to support openings and training initiatives
  • Maintain high standards of food quality, service, cleanliness, and operational efficiency

Benefits

  • Health/Dental/Vision
  • Paid Time Off
  • 401(k), matched up to 4%
  • Short- and Long-Term Disability
  • Tuition Reimbursement
  • Employee Referral Program
  • Pet Insurance
  • Discounts: Hotels, Travel, Tickets, Restaurants
  • Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school.
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