Restaurant To-Go Host Sales Associate

Eataly North America•Santa Clara, CA

8d•Onsite

About The Position

A Restaurant To-Go Host is the first and last point of contact with guests at a restaurant and is responsible for diligently and efficiently overseeing takeout and delivery service. This position is known as a Sales Associate at Eataly.

Requirements

1+ year of experience in a high-volume restaurant
Basic computer skills
Excellent communication skills
Customer service orientated and a passion for hospitality
Ability to multi-task and answer customer questions
Availability to work a flexible schedule including evenings and weekends
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Ability to do occasional lifting

Nice To Haves

Knowledge of Open Table, RESY or other reservation systems preferred
High school diploma or equivalent preferred

Responsibilities

Receives to-go orders for restaurants and accurately inputs them into the system
Takes, processes and packages delivery orders
Assists customers with food options and any questions regarding the menu
Ensures takeout and delivery orders are provided to the assigned customer
Provides friendly and prompt service
Performs other duties as required or assigned