Restaurant Technology Product Owner Senior Specialist

Whataburger Restaurants•San Antonio, TX

41d•Hybrid

About The Position

As a Restaurant Technology Product Owner Senior Specialist, you'll lead the strategy, roadmap, and evolution of technology products that power the restaurant experience across Whataburger. You'll partner with Operations, Engineering, Architecture, and business leaders to deliver scalable solutions that improve performance, enhance the customer experience, and support our long-term growth. In this role, you'll Make a Difference by delivering innovative technology solutions that help restaurants operate more effectively and serve customers better. You'll Serve with Heart by keeping restaurant teams and customers at the center of every product decision. You'll Win as One by bringing together cross-functional partners to solve complex challenges and drive successful outcomes. And you'll Move Forward Boldly by championing modernization, embracing new technologies, and continuously improving the platforms that support our business.

Requirements

Bachelor's degree or equivalent combination of education and experience
4+ years of experience in product management, technology, or related disciplines
Experience managing product roadmaps and technology initiatives from concept through delivery
Experience working within Agile delivery environments
Strong ability to translate business needs into scalable technology solutions
Experience partnering with technical and non-technical stakeholders
Knowledge of systems integrations, APIs, and enterprise technology platforms
Strong analytical, prioritization, and problem-solving skills
Excellent communication, influence, and relationship-building abilities
Ability to manage multiple priorities in a fast-paced environment

Nice To Haves

Experience supporting restaurant, retail, hospitality, or multi-unit operations
Experience with cloud-based technologies and modern platform architectures
Experience leading large-scale technology implementations or transformations
Experience evaluating and managing third-party technology vendors
Experience leveraging AI-enabled tools and product innovation practices
Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), or SAFe POPM certification
Cloud platform certification such as AWS Cloud Practitioner or equivalent
Experience mentoring product owners, analysts, or cross-functional team members

Responsibilities

Lead product strategy, roadmaps, and lifecycle management for restaurant technology platforms
Prioritize initiatives that balance business value, scalability, and technical feasibility
Partner with Engineering and Architecture on solution design, integrations, APIs, and platform modernization
Evaluate technology investments and build-versus-buy opportunities
Drive Agile product delivery, release planning, and execution across multiple initiatives
Monitor product performance, reliability, adoption, and customer experience metrics
Lead pilots, testing, and enterprise rollouts to ensure successful implementation
Identify and mitigate technical risks, dependencies, and delivery challenges
Collaborate with business leaders, operators, vendors, and technology teams to align priorities
Mentor team members and promote product management and Agile best practices

Benefits

Competitive Weekly Pay
Relocation package provided
Bonus Program that scales up to 2.5X payout potential based on company results
5 weeks PTO
Flex Weeks
Paid Corporate Holidays
Paid Parental Leave
401(k) match $1/$1 up to 4%
Competitive Medical, Dental and Vision Benefits
Short-term and Long-term Disability Benefits
Opportunities for Career Development and Growth
Whataburger Family Foundation - Scholarship Program (dependents eligible) and Hardship Grant Assistance
Discounted Meals for You and a Guest
Wireless Service Discounts
Computer & Software Discounts
Fitness / Gym Discounts
Awards and recognition for all you do
Retirement Celebration Program