Restaurant Team Member

Papa Johns•Zionsville, IN

7d•Onsite

About The Position

The Restaurant Team member performs assigned workstation duties to ensure quality products and service are delivered to our customers meeting Papa John’s standards. Comply with Papa John’s uniform, appearance, and operations standards as defined in the Operations Manual, PIZZAcademy, Team Member Handbook, and with federal, state, and local laws and ordinances. Work as a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift. Enhance the company’s image by complying with uniform and appearance standards. Contribute to an atmosphere of teamwork, energy and fun. Accurately use the FOCUS System, process cash, and/or credit card transactions. Support sales efforts by suggestively selling to increase the check average when taking an order. Protect the company’s assets by maintaining organized, safe and clean work areas; complying with safety and security standards at all times. Responsible for quickly and accurately delivering food from the kitchen to customer’s vehicle. Follow proper sanitation and food safety principles and ensure that the food is delivered hot to customers outdoors. Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place.

Requirements

Must be 18 years of age or older to perform the following duties at Papa John’s: pizza loading, oven tending, pizza cutting, dough docking, dishwashing, and pizza delivery
Must be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise
Cash Management skills or Financial & Business Acumen
Planning & Prioritization: highest impact, highest value
Communicates Effectively and Candidly
CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence
RESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges
CONTINUOUS IMPROVEMENT - We champion for better through strategic risk taking, experimentation and challenging the status quo
BIAS FOR ACTION - We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry
WINNING TOGETHER - We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacity
Process Improvement: Strive to continually improve

Nice To Haves

High School diploma or GED preferred
Serv-Safe/Local or State Food Service Certification preferred
Successful and stable employment history
If cross-trained as a delivery driver, must have a driver’s license valid under the laws of the state(s) where the team member works, acceptable motor vehicle record, proof of insurance, a satisfactory vehicle, and the ability to drive
Bilingual in certain markets

Responsibilities

Perform assigned workstation duties including making quality products, preparing ingredients, taking orders, providing quality customer service through positive and professional interaction with customers by phone or in person, and acting with a sense of urgency in everything they do.
Work as a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift.
Enhance the company’s image by complying with uniform and appearance standards.
Contribute to an atmosphere of teamwork, energy and fun.
Accurately use the FOCUS System, process cash, and/or credit card transactions.
Support sales efforts by suggestively selling to increase the check average when taking an order.
Protect the company’s assets by maintaining organized, safe and clean work areas; complying with safety and security standards at all times.
Responsible for quickly and accurately delivering food from the kitchen to customer’s vehicle.
Follow proper sanitation and food safety principles and ensure that the food is delivered hot to customers outdoors.