Restaurant Support Staff

Tacoma Country & Golf Club•Lakewood, WA

2d•Onsite

About The Position

Tacoma Country & Golf Club (TCGC) operates a banquet kitchen and a full service, member-only restaurant. Throughout the property there are many banquet rooms and facilities used for events. We offer a fun, energetic and welcoming culture here at the Club which helps create and maintain relationships with our members and their guests. The food quality here at TCGC is one of our focal points and the membership is quick to comment on their love of the restaurant and level of service we extend to them! Our Executive Chef has been with the Club for 16+ years, loves to fish, and is active in changing the weekly specials and menus to reflect the seasons. Banquet Support Position Summary Banquet Support Team Members support the successful execution of events such as weddings, conferences, meetings, and social gatherings. These team members are responsible for setting up event spaces, serving food and beverages, and ensuring a high level of member & guest satisfaction throughout the event. This role requires professionalism, attention to detail, and the ability to work efficiently in a fast-paced, team-oriented environment while maintaining excellent customer service standards. Restaurant Support Position Summary This position supports the front-of-house team by maintaining cleanliness and organization in the dining area, ensuring tables are cleared, reset, and ready for guests in a timely manner. Support Team Members assist servers by refilling water, delivering bread or condiments, and responding to guest needs to help ensure smooth service flow. This role requires attention to detail, physical stamina, and the ability to work efficiently in a fast-paced environment while contributing to a positive dining experience for all members & guests.

Requirements

Ability to interact with members, able to remember members names and face
Physical ability and stamina to carry heavy trays and stand for long hours
Possess an outgoing, friendly, professional personality
Ability to asses members needs and preferences and make recommendations
Stay member focused and nurture an excellent member experience
Comply with all food and beverage regulations/laws
Highly energetic, self-starter, hands-on approach to hospitality/service with the ability to work well in a team-oriented, fast paced, event-driven environment
Ability to multi-task and remain calm
Heavy attention to detail
Punctuality
Desire to learn multiple positions
Computer literacy
Able to provide excellent communication skills at all levels. Must be able to speak, read, write, and understand the primary language(s) used in the workplace
WA State Food Handlers Permit (Or obtained within 1 week of employment)
MAST card (or obtained within 1 week of employment)
Flexibility to work varied shifts, including weekends and holidays
Employment contingent on clearing a background check

Nice To Haves

Banquet/Support Staff service experience a plus, BUT NOT REQUIRED
No restaurant experience required!
Knowledge of banquet etiquette preferred but not required
Wine knowledge is a plus
Private club experience a plus!

Responsibilities

Performs related banquet (dining room) set-up tasks
Provides immediate attention to all guests upon seating
Takes beverage order and serves food in specified station
Pours and refills wine, coffee, water and/or other beverages served with and after the meal
Clears soiled dishes as needed
Cleans all assigned work areas in kitchen and dining room
Advises supervisor of any member/guest complaints as soon as they occur
Assists in closing functions by performing various tasks such as removing linen, busing glasses, dishes, silverware, etc., and re-setting the room
Any other tasks as assigned by supervisor
Prepare dining areas before guests are seated
Place tableware and condiments on table
Serve water and bread upon arrival, refill water for the duration of members stay
Remove dirty dishes, utensils, glassware and replenish as necessary
Clean and reset tables after guests departure