About The Position

Exceptional Hospitality Starts with You. Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Restaurant Supervisor, you’re not just supporting daily operations at one of our hotel dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Requirements

  • A passion for spreading the light and warmth of Hospitality.
  • Acting with Integrity and always doing the right thing.
  • Inspiring others through Leadership.
  • A belief that Teamwork drives the best outcomes.
  • A sense of Ownership and accountability.
  • A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Responsibilities

  • Oversee and participate in daily outlet operations, including ensuring guest service standards, product quality, and compliance with operational policies and procedures
  • Monitor product and service quality, assess guest satisfaction, address issues, and make improvements to enhance the dining experience
  • Provide on-the-floor supervision, assist with scheduling, and mentor team members to foster a positive and productive work environment
  • Assist with implementing marketing initiatives and up-selling techniques to promote food and beverage sales and maximize profitability
  • Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing
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