THE GROVE RESTAURANT SUPERVISOR

Camp Richardson•South Lake Tahoe, CA

2d•$26 - $27•Onsite

About The Position

Assist the Restaurant Management team with all daily responsibilities pertinent to the front of house operations to ensure that the goal of providing extraordinary hospitality to all guests of the restaurant is achieved.

Requirements

Able to work a variety of shifts including evenings, weekends and holidays
Be self-motivated with the ability to perform with the highest professional and ethical standards
Excellent customer service and people skills
Respond well to a changing work environment and able to perform at the highest level with minimal supervision
Possess strong leadership and managerial skills that include the ability to coach, develop and clearly communicate expectations
Excellent analytical and problem resolution skills with the ability to proactively recommend solutions
Financial background with the proven ability to identify opportunities for revenue enhancement and fiscal management
Demonstrate effective written and verbal communication skills
Intermediate computer skills with Microsoft Office and familiarity with POS system functionality
Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people and will involve frequent bending, twisting, squatting, and lifting up to 25 lbs. frequently and 50 lbs. occasionally.

Nice To Haves

Spanish speaking highly preferred!

Responsibilities

Assist Restaurant Management in overseeing all aspects of the front of house operation including ensuring that all Servers are trained and assisting the guests in a courteous, friendly and efficient manner per Company standards
Ensure that the Host/Hostess area is clean and organized at all times and assist them during peak and busy periods. Ensure organization of daily restaurant reservations
Oversee and monitor opening and closing side work responsibilities with Servers and Busser/Runners on a daily basis and sign off on duties as required
Supervise the Bartender and Server check-out and cash closing procedures
Assist with the coordination of special tour luncheons collaborating with Sales and Marketing Specialist and Restaurant Manager as required and coordinate schedule changes requiring additional time
Ensure that the dining experience of all guests exceeds their expectations in an effort to provide extraordinary hospitality per the Company’s guidelines
Execute proper and accurate closing procedures in accordance with company policy
Provide objective and professional feedback to the Restaurant Manager regarding any and all operational issues as they arise
Commit to train, coach and mentor front of house staff and work with Restaurant Manager involving disciplinary actions in order to further develop employees
Perform any other duties as requested and adhere to job specific duties checklists
Work closely with the kitchen staff to ensure seamless food service
Manage floor- including overseeing breaks, meal penalties, and scheduling
Majority of time is spent on floor, assisting team and touching tables

Benefits

401K plan for seasonal and year-round employees, with company matching after 1 year
56 hours of paid sick time which can also be used as PTO
Medical, Vision, Dental, Pet Insurance for year-round employees
Employee parking on site
Competitive pay rates
Employee Assistance Program
Returning seasonal job offers
50% discount off hotel rooms & camp site (based on occupancy and GM approval)
50% discount off retail merchandise (including jewelry)
25% off Deli & Convenience
50% off meals for a family of four for a special occasion (excludes alcoholic beverages)
Site 50% discounted meals while on the clock
Working for ExplorUS which allows ability to transfer to other locations throughout the US