Restaurant Supervisor

Concord Hospitality Enterprises • Raleigh, NC

89d

About The Position

We are hiring a Restaurant Supervisor! This opportunity is a great way to get
into the Hotel Management world. Need someone eager and willing to learn!

Responsibilities

• Each associate is expected to carry out all reasonable requests by management, which the associate is capable of performing.
• Open and close shift in accordance with manager’s checklist.
• Train, maintain and enforce all service standards using record, menus, and appropriate reference material.
• Maintain a safe and sanitary work environment for all associates and guests. Reports unsafe conditions to manager.
• Ensure service is fully staffed and able to handle volume of business; periodically check and assist when necessary.
• Be on the floor during all meal periods and ensure adequate coverage.
• Monitor hours, staffing overtime on a daily basis for restaurant, bartenders, as it relates to sales and profits.
• Understand and teach empowerment principles to ensure guest satisfaction.
• Maintain fair and consistent counseling and/or disciplinary procedures in accordance with Concord’s guarantee of fair treatment.
• Attend and participate in Restaurant associate meetings and periodic training seminars.
• Implement and follow through on all bookings of restaurant parties and effectively communicate to all managers.
• Gather and implement all proper tools for running shifts (schedules, floor plan, res. checks).
• During shifts, ensure that guests are satisfied by assisting with service, seating, and communication with kitchen and by striving to speak to all guests.
• Ensure all side work is done on a daily basis, cleans and resets station before end of shifts, and all details are attended to in a first-class manner to SOP.

Benefits

• We offer competitive wages.
• Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees