Dandan Noodle Restaurant Supervisor
About The Position
The supervisor will oversee the daily operations of the restaurant in accordance with established policies and procedures. This role involves supervising and coordinating all Front of House (FOH) areas, adhering to Family Style Service, and interacting effectively and courteously with guests and employees. The supervisor is responsible for the performance of the FOH restaurant staff on a shift basis to ensure exemplary guest satisfaction and will assist and advise other departments as necessary for the successful performance of the restaurant and the company overall. This position also directs and performs training for staff, reviews staffing levels daily to control costs, and assists management with sanitation and nutrition practices. During operating hours, the supervisor coordinates all FOH activities to achieve the best food and service experience for guests. Additionally, the role assists management in staff interviews, hires, evaluations, coaching, and counseling, as well as maintaining cost controls, inventory, and ordering. The supervisor must complete all company-required training within designated time frames and perform other duties as assigned.
Requirements
- Work requires effective communication in English, both verbal and written form in a professional manner
- Must present a neat and professional appearance
- Work requires flexibility to work various shifts
- Work requires visual abilities needed to safely operate motorized equipment
- Work requires attention to detail and must have visual capabilities needed to inspect work upon completion to avoid leaving deficient work
- Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
- Must be able to obtain a required Virginia Lottery Non-Gaming License
Responsibilities
- Supervise and coordinate all FOH areas
- Adhere to Family Style Service
- Interact effectively and courteously with all guests and employees and demonstrate resiliency to deal with difficult situations in all types of business conditions
- Responsible for the supervision and performance of the FOH restaurant staff on a shift basis to ensure exemplary guest satisfaction
- Assist and advise other departments and company personnel, as necessary, to assure the successful performance of the restaurant and the company overall
- Direct or perform training, implementation and follow-through of all training materials to ensure proper training of staff
- Review staffing levels daily to maintain and control costs reflective of business levels to ensure maximum guest satisfaction
- Assist manager with all sanitation and nutrition practices in restaurant to ensure outlet meets or exceeds said practices and requirements
- During operating hours, coordinate all FOH activities including but not limited to greeting, seating of guests, dining room service, FOH interactions to achieve the best food and service experience for the guests
- Assist management in staff interviews, hires, evaluations and coaching and counseling to develop employees and build a cohesive team in the restaurant that will provide superior service to our guests
- Assist management in maintaining cost through proper controls, inventory control and ordering as set forth by standards and practices
- Completes all company-required training within designated time frames
- Performs other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
