About The Position

Oak View Group is seeking a hands-on Restaurant Supervisor for Skywalker Grill, the flagship premium restaurant at the Lucas Museum of Narrative Art in Los Angeles. Skywalker Grill offers elevated cuisine, thoughtful design, and warm hospitality in a cultural destination. This hourly leadership role suits a service-minded professional who enjoys working on the floor, supporting colleagues, and keeping a busy dining room running smoothly. Working under restaurant management, the supervisor guides daily service, reinforces established standards, and helps deliver attentive, welcoming hospitality. The role offers an opportunity to develop supervisory skills and contribute directly to the team’s daily success. The hourly rate is $33.00–$35.00. The position will remain open until December 31, 2026.

Requirements

  • 2–3 years of front-of-house experience in a full-service restaurant.
  • Strong understanding of restaurant service standards.
  • Ability to supervise service, prioritize tasks, and remain composed and approachable during busy periods.
  • Strong guest service and communication skills, including judgment to recognize when an issue requires management support.
  • Proficiency using POS systems and following cash-handling and payment procedures.
  • Attention to detail and a dependable, hands-on approach to supporting colleagues and completing shift responsibilities.
  • Knowledge of food safety, sanitation, and allergen communication practices; ability to obtain required certifications.
  • Availability to work a flexible schedule, including evenings, weekends, and holidays.

Nice To Haves

  • Prior shift lead, captain, trainer, or supervisory experience.
  • Experience in an upscale or high-volume dining environment.
  • Experience in destination dining or cultural and entertainment venues.

Responsibilities

  • Lead by example and provide practical support throughout each shift.
  • Supervise assigned shifts and complete opening, service, and closing checklists under the direction of restaurant management.
  • Coordinate floor assignments, side work, and team communication to prepare service areas and meet guest needs.
  • Monitor seating flow and service pacing, and support hosts, servers, and support staff as needed.
  • Respond to guest questions and concerns, resolve issues within authority, and involve a manager when needed.
  • Lead pre-shift briefings as assigned, sharing menu updates, reservations, special requests, and service priorities.
  • Communicate with the kitchen about timing, order accuracy, dietary needs, and approved allergen procedures.
  • Help manage breaks and shift coverage according to the staffing plan, and communicate coverage needs to management.
  • Support onboarding and on-the-job training; coach team members on established service steps and share performance observations with management.
  • Maintain dining room presentation, table readiness, and service station supplies throughout shifts.
  • Reinforce cleanliness, sanitation, and safety practices; promptly report hazards, equipment issues, and maintenance needs.
  • Assist with POS questions, payment procedures, and cash reconciliation as assigned; follow approval requirements for discounts, voids, and adjustments.
  • Complete shift handoffs and service recaps, documenting guest concerns, operational issues, and follow-up needs.
  • Model respectful, reliable teamwork and help colleagues stay organized during busy service periods.

Benefits

  • 401(k) Savings Plan
  • 401(k) matching
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