Restaurant Supervisor

The Madrona • Healdsburg, CA

1d • Onsite

About The Position

Are you passionate about hospitality and do you thrive in fast-paced, high-energy environments? If so, we have an exciting opportunity for you to join our team as Front of House Supervisor! This is a great position for anyone with management goals or looking to advance in the hospitality industry. Don't miss out on this incredible opportunity to be part of a forward-thinking, high-performance management team that values your talent and dedication. This is a full-time position that requires prior experience and a flexible schedule with weekend, night and holiday availability. As we are a wine country destination, event operations support can be expected.

Requirements

• Ability to be well organized, clear thinking, analyze and resolve problems while exercising good judgment.
• Able to work closely and communicate with outside vendors and BOH, at a constant high pace doing a variety of "time restraint" tasks.
• Perform job functions with efficiency and attention to detail.
• Work cohesively with co-workers as part of a team.
• Provide legible communication.
• Compute basic mathematical calculations.
• Perform job functions with minimal supervision.
• Knowledge of O.S. system.
• Knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up and dress code of the Restaurant.
• Knowledge of particular characteristics and description of every wine/ champagne by the glass and major wines on the wine list.
• Knowledge of all menu items, prices, preparation method/time, ingredients and quality standards of taste, appearance, texture, serving temperature, portion size, garnish, and method of presentation.
• Maintain complete knowledge of, and strictly abide by, state liquor regulations (particularly those prohibiting service to minors and intoxicated persons, and drunk driving).
• Knowledge of correct maintenance and use of equipment.
• Use equipment only as intended.
• Maintain complete knowledge of, and comply with, all company and departmental service standards and policies.
• Prior experience required.
• Flexible schedule with weekend, night and holiday availability.

Responsibilities

• Courteously greet, escort, and thank upon departure to all guests.
• Take food and beverage orders, retrieve and serve alcoholic/non-alcoholic beverages and food orders to guests' tables according to restaurant service standards and legal specifications, courteously and efficiently.
• Collect and process payments in compliance with proper cash handling procedures.
• Monitor and maintain security of cash till.
• Ensure security and confidentiality of guest information.
• Provide guests with excellent experience to ensure satisfaction.
• Assist in the maintenance of the restaurant area and equipment.
• Support management with maintaining a positive, cohesive team.

Benefits

• Health: Medical, Dental, Vision, Life, Flexible Spending Accounts, Health Savings Accounts, Legal, Transportation
• Retirement: 401k Retirement savings program is available for all full and part time employees over the age of 21
• Perks: All employees are eligible to enjoy a Travel + Dining Discount to stay and dine at sister locations.
• Employees celebrating years of service are recognized with a bonus award for milestone years.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed