Restaurant Supervisor

Sage Hospitality • Napa, CA

19h • $25 - $27 • Onsite

About The Position

Sage Hospitality Group is hiring a full-time Restaurant Supervisor to join the team at the Napa Valley Marriott Hotel & Spa. This role involves assisting the Restaurant Manager in all aspects of restaurant operations and taking full responsibility for the restaurant in the manager's absence. The Napa Valley Marriott Hotel & Spa offers a unique Northern California experience with comfortable accommodations, garden spaces, a resort-style pool, and distinct dining options like Little Summer and South Yard. The hotel is situated near local wineries and downtown Napa, providing a relaxed atmosphere with amenities such as fire pits and lush landscaping. As part of Sage Hospitality Group, the company is committed to enriching lives through exceptional experiences and invests in the personal and professional growth of its employees, seeking independent thinkers and creative individuals.

Requirements

• High school education or equivalent.
• One to two full years of employment in a related position with this company or other organization(s).
• Advanced knowledge of the principles and practices within the food profession.
• Experiential knowledge required for management of people and/or complex problems and food and beverage management.
• Excellent oral communication skills for communicating with guests and associates, issuing instructions, and communicating policies.
• Excellent comprehension for assisting with guest and associate matters and interpreting instructions from superiors.
• Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, and schedules.

Responsibilities

• Monitor servers, runners, and other restaurant associates to ensure adherence to all service standards and SOPs.
• Inspect staff for correct, clean, complete uniform, clean polished shoes, name tag, and general appearance standards.
• Supervise the service of guests, being watchful of signals from guests in need of service.
• Assist the manager in establishing and monitoring side-work duty completion.
• Maintain, balance, and secure the bank according to SOP at all times.
• Read daily communication sheets from previous shifts and prepare one for the following shift.
• Check for all personnel call-offs and review the floor plan for coverage.
• Check the restaurant for cleanliness and proper setup, including service stands, aisle areas, and tables.
• Communicate daily with the restaurant manager regarding special events, house counts, etc.
• Assist restaurant managers in conducting menu classes and taste panels.

Benefits

• Medical, Dental, and Vision insurance
• Eligible to participate in the Company’s 401(k) program with employer matching
• Employee Assistance Program
• Great discounts on Hotels, Restaurants, and much more
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED