PM Restaurant Supervisor (Full Time)

PCH Hotels & Resorts•Point Clear, AL

1d•Onsite

About The Position

Step into an exciting career at the legendary Grand Hotel Golf Resort & Spa, Autograph Collection, located on Alabama’s Gulf Coast. Nestled on 550 acres of stunning beauty, the Grand combines rich Southern tradition with modern luxury to offer world-class guest experiences. As part of a historic destination known for exceptional hospitality, you’ll have the opportunity to contribute to unforgettable moments—The Grand Life is calling; come share it with us! As a Restaurant/Beverage Supervisor, you’ll play a key role in ensuring smooth restaurant operations and outstanding guest service. With your support and supervision, our team will provide unforgettable dining experiences. You’ll assist with training, guide team members, and help create a positive work environment that reflects our dedication to exceptional service.

Requirements

Experience in restaurant or beverage operations.
Ability to provide direction and support to team members.
Skills in training and onboarding new associates.
Capability to interact with guests, handle requests, and resolve issues.
Familiarity with daily operations, cleanliness standards, and cash handling.
Proficiency in using reservation and order management systems (e.g., OpenTable, iRIS, Adaco).

Responsibilities

Provide direction and support to restaurant and beverage associates, ensuring high performance and adherence to service standards.
Assist with the onboarding and training of new associates, fostering a supportive and growth-oriented work culture.
Interact with guests to ensure dining satisfaction, handle special requests, and resolve issues promptly and professionally.
Collaborate with management on daily operations, maintain area cleanliness, and oversee cash handling for accurate transactions.
Use tools like OpenTable for reservations, iRIS for room orders, and Adaco for supply management to support seamless service.