Restaurant Supervisor

SARACEN DEVELOPMENT LLC•Pine Bluff, AR

25d

About The Position

Responsible for the Management of Food operation and ensures the department’s goals are achieved and maintained. All functions will be performed within the guidelines of the Saracen Casino Resort policies and procedures, Internal Control Standards and objectives. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES Plans and develops all menus and respective pricing structure Institutes cost control procedures and standards of performance Analyzes and evaluates food and beverage management, profit and loss statement information to determine alternate courses of action Evaluates purchasing, market conditions, and availability of raw material to properly determine program and action required Ensures highest degree of customer satisfaction out of each food and beverage outlet Indirectly supervises Senior Purchasing Agent/Purchasing Agent in matters pertaining to the purchase of controlled beverages Adheres to regulatory, departmental, and company policies in an ethical manner Outstanding example of and a credit to Saracen Casino Resort Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times. Maintains a professional work environment with supervisors and staff. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Attends all necessary training meetings. Assist in other projects, as directed. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule.

Requirements

Must be a minimum of 21 years of age or older upon employment.
High school diploma or its equivalency required.
College degree or equivalent experience is required
Ten years in the field of food and beverage, including three years managerial experience in a multi-unit operation experience is required
Must have a professional appearance and be a team player.
Must present a well-groomed and professional appearance.
Must possess excellent communication skills.
Must be able to read, write, speak and understand English. Must be able to respond to visual and oral cues.
Ability to write routine correspondence and to speak effectively to the public, employees and customers.
Must have the ability to deal effectively and interact well with the customers and employees.
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
Must be able to be approved for and maintain a valid gaming license.
Work nights, weekends and holidays as required.
Employment is contingent upon a favorable outcome of a background investigation and drug screening

Responsibilities

Plans and develops all menus and respective pricing structure
Institutes cost control procedures and standards of performance
Analyzes and evaluates food and beverage management, profit and loss statement information to determine alternate courses of action
Evaluates purchasing, market conditions, and availability of raw material to properly determine program and action required
Ensures highest degree of customer satisfaction out of each food and beverage outlet
Indirectly supervises Senior Purchasing Agent/Purchasing Agent in matters pertaining to the purchase of controlled beverages
Adheres to regulatory, departmental, and company policies in an ethical manner
Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times.
Maintains a professional work environment with supervisors and staff.
Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
Attends all necessary training meetings.
Assist in other projects, as directed.