Flipt Restaurant Supervisor (Full-Time)

Rivers Casino CareersPittsburgh, PA
Onsite

About The Position

We are looking for a Restaurant Supervisor to join our team and help lead our front-of-house operations. The ideal candidate is an leader who is passionate about providing exceptional guest experiences, thrives in a fast-paced environment, and is skilled at managing a diverse team. This role is crucial to our success, as you'll be responsible for ensuring smooth shifts, high service standards, and a positive atmosphere for both our guests and staff.

Requirements

  • Proven experience as a restaurant supervisor, assistant manager, or a similar leadership role in the food and beverage industry.
  • Strong leadership and communication skills.
  • Excellent problem-solving abilities and a calm demeanor under pressure.
  • Knowledge of restaurant management software (e.g., POS systems).
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • A passion for the hospitality industry and a commitment to teamwork.

Responsibilities

  • Supervise, train, and motivate front-of-house staff, including servers, hosts, and bussers.
  • Oversee daily restaurant operations during shifts, including opening and closing procedures, cash handling, and inventory management.
  • Ensure all guests receive prompt, friendly, and exceptional service.
  • Address and resolve any guest concerns or complaints in a professional manner.
  • Maintain high standards of cleanliness, food quality, and service.
  • Assist with scheduling, performance reviews, and new employee onboarding.
  • Ensure compliance with all health, safety, and hygiene regulations.
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