Restaurant Supervisor

Clearwater at the Heights•Houston, TX

1d•Onsite

About The Position

Clearwater at The Heights is a premier luxury senior living community in Houston looking for a Restaurant Supervisor to join their team. This role is responsible for training, scheduling, directing, and managing the dining room Servers to ensure residents receive the highest quality of customer service, efficiency, and professionalism during their meal.

Requirements

Minimum one year of supervisory experience to include training and supervising staff and developing and managing a budget
Background clearances as required by government regulations
Must meet health requirements, including TB

Nice To Haves

AA degree or Bachelor’s degree (Gerontology, Kinesiology, Recreation Therapy, or Health Promotion) is preferable or combination of education and experience with developing and implementing programs for active aging
Serve safe certificate preferred
First Aid/CPR/BLS Certification preferred

Responsibilities

Recruit, hire, train, motivate, and supervise dining staff in accordance with all company policies, procedures, and core values
Manage, schedule, evaluate and direct Servers
Ensure that Servers work efficiently and professionally at all times
Ensure a sanitary dining room complying with all health and safety codes, licensing regulations and policies and procedures regarding the proper handling and serving of food
Supervise and direct the cleaning of all dining and food service areas
Develop and implement training, policies and processes to ensure that Servers are properly groomed, dressed and using proper etiquette and manners while waiting tables courteously, and professionally
Survey residents to determine their satisfaction levels with the service provided and make corrections as necessary
Ensure that all residents are greeted and seated properly, making extra efforts to integrate new residents making them feel welcome and comfortable
Manage and track budget spending and goals
Display a positive and professional image through actions and maintain high standards of personal appearance and grooming, which includes wearing the proper uniform or clothing and name tag when working
Represent the Clearwater Living principles and core values on a daily basis
Perform other duties and tasks as assigned or required