RESTAURANT SUPERVISOR

Expotel Hospitality • Metairie, LA

7h • $0 - $18 • Onsite

About The Position

The Restaurant Supervisor is responsible for overseeing the service in the Food and Beverage Outlets. He/she is also responsible for assisting the manager with training, motivating, and coaching the staff, and monitoring expenses and controlling labor costs.

Requirements

• At least one year of progressive experience in a hotel or a related field required.

Nice To Haves

• High school diploma or equivalent and/or experience in a hotel or a related field preferred.
• Previous supervisory responsibility preferred.

Responsibilities

• Overseeing the service in the Food and Beverage Outlets.
• Assisting the manager with training, motivating, and coaching the staff.
• Monitoring expenses and controlling labor costs.
• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
• Maintain a warm and friendly demeanor at all times.
• Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Ensure work areas are properly stocked and prepare requisitions as needed.
• Ensure work areas are neat and clean.
• Check that trays and tables are set to standards.
• Ensure quality control of all menus with regards to cleanliness and appearance.
• Assist in the outlets when necessary.
• Ensure that tables are cleared promptly.
• Ensure proper settlement of checks.
• Ensure orders are delivered on time.
• Ensure food quality.
• Ensure communication with oncoming shift.
• Handling guest complaints or special requests, communicate to management when necessary.
• Be capable of training and performing all duties required of all food and beverage outlet employees.
• Hold pre-meal meetings daily to monitor service and promote up selling.

Benefits

• Vacation
• Sick leave
• Personal day
• Paid holidays
• 401k+match
• Medical/dental/vision
• Employer paid life and LTD
• Supplemental Life
• STD
• Accident coverage
• Critical Illness
• Hospital indemnity
• Discounted Room Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED