Restaurant Supervisor, Full Time- Hotel Mockingbird

Coury Hospitality•Dallas, TX

6d•Onsite

About The Position

At Hotel Mockingbird, we blend timeless character with a fresh, spirited take on hospitality in Dallas’ Park Cities neighborhood. With thoughtfully layered design, a vibrant social energy, and dynamic dining and bar experiences, Hotel Mockingbird is a place where stories unfold and connections take flight. From chef-driven menus to lively, inviting bar spaces, our food and beverage offerings are as memorable as our guest experiences. Our Curators thrive in an engaging, people-first environment, creating personalized moments and unforgettable stays every day.

Requirements

Must be age 21 or older.
Ability to demonstrate leadership through maintaining a high level of responsibility, trust, and heart for service.
Ability to think and communicate clearly in high pressure situations.
Ability to move quickly and gracefully throughout the dining room.
Demonstrate basic math skills with excellent reading, writing and verbal communication skills.
Knowledgeable of the menu, ingredients and cooking techniques.
Knowledgeable of drink recipes and pricing.
Ability to confidently make food and beverage pairing recommendations.
Ability to execute professional wine service.
Knowledgeable of pre-check register operation.
Knowledgeable of computer operations and ordering procedures.

Responsibilities

Supervises and directs the prompt, efficient and friendly services of all food and beverage.
Ensures all opening, closing and running side work is completed daily in accordance with standard checklist.
Acts as a liaison between kitchen and front of the house employees and operations.
Assists in the training and development of team members. Ensures employees are trained on the restaurant menu, daily specials, job knowledge, daily operations, guest service and cash-handling and tip policies.
Ensure staff members are maintaining a clean, safe, and sanitary work environment.
Works quickly and independently to resolve operational and/or guest issues when necessary, ensuring proper follow-through with management.
Provides helpful counsel to those who need assistance.
Provides management with updates regarding employee performance.
Performs additional duties as directed by management.
Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.