Restaurant Supervisor (FOH), Courtyard Cafe & Coffee Shoppe

John Knox Village•Lee's Summit, MO

8d•Onsite

About The Position

This is a full-time, Front of House position requiring 80 hours per pay period at the Courtyard Cafe & Coffee Shoppe, which is a full-service restaurant with a kitchen that is 70 to 99% scratch made-to-order. John Knox Village features multiple dining outlets, each with a unique menu and service style. All outlets offer flexible hours, and full-time positions are benefit-eligible, including up to 5 weeks of PTO. The earliest service starts at 7 am and the latest closing time is 8 pm, avoiding late-night shifts. Servers in full-service restaurants earn a higher wage plus gratuities.

Requirements

High school diploma or GED.
Must obtain current Jackson County Food Handler Permit or ServSafe within 15 days of start date.
Must possess a Missouri Class E Driver’s License or be able to obtain one.
Ability to work with a large group of residents/customers.
Intermediate level knowledge of cash handling and cash register operation.
Awareness of cost control responsibilities of the position within the Department.
Ability to work irregular hours.
Ability to speak in simple sentences.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s.
Ability to perform tasting and/or smelling.
Ability to apply common sense understanding to carry out detailed but straight-forward written or oral instructions.
Max occasional lift of 55lbs from 4-64 inches; max frequent lift of 35 lbs from 0-75 inches.
Max occasional carry of 55 lbs at self-selected height for 50 ft; max frequent carry of 25 lbs for 100 ft.
Max occasional horizontal push/pull of 60 lbs for 50 ft; max frequent horizontal push/pull of 18 lbs (2 person of 35 lbs) for 1300 ft; maximum occasional vertical push/pull of 30 lbs from 36—72 inches.
Frequent grip force of 45 lbs; constant grip force of 10 lbs; constant pinch force of 5 lbs
Occasional climb of 18 inches.
Frequent forward reach of 40 inches; occasional overhead reach of 84 inches; frequent lateral reach of 40 inches.
Constant bend/crouch; frequent crouch/kneel; frequent neck flexion; occasional neck extension; frequent neck rotation; frequent trunk rotation.
Frequent fine motor coordination; frequent hand coordination; constant foot coordination; constant balance; constant walking; occasional sitting.

Responsibilities

Functioning as host/hostess, setting up the dining area, taking food orders, serving food and cleaning and sanitizing the dining areas.
Serving as trainer and supervisor to all current and new food service associates.
Following instructions and carrying out assignments properly.
Supporting the Village’s mission, values, and service/hospitality (PRIDE) expectations.
Completing training hours as required by policy.
Teaching and instructing all current and new food service associates using John Knox Village training guidelines.
Supervising and scheduling staff in absence of Manager, Assistant Manager, or Kitchen Supervisor.
Handling cashier duties, including operating cash register and balancing receipts.
Cooking/preparing food items.
Responsible for product ordering and inventory control.
Ensuring quality of food served meets JKV and state regulation.
Performing serving responsibilities both on and off site.
Handling stress well and getting along with others within the workplace and with customers outside the department.
Maintaining acceptable standards of workplace conduct.
Adhering to all safety regulations and requirements.