Restaurant Store Supervisor

Brigham Young University•Provo, UT

1d•Onsite

About The Position

As Restaurant Store Supervisor of Retail Dining, the incumbent's primary responsibility is to supervise daily operations of each assigned restaurant. The incumbent is to maintain Retail Dining standards, provide excellent customer service, monitor prep levels, train employees, oversee ordering, create and manage schedules, etc. The incumbent is required to comply with all food safety standards and franchise operational standards as applicable. In addition, the incumbent will receive projects and tasks as assigned by the administrative employees of Retail Dining.

Requirements

A firm commitment to the mission of BYU
2+ years of food experience including 1 year as a supervisor

Nice To Haves

Bachelor's Degree with 3+ years of food service experience and 2+ years experience as a supervisor, or an equivalent combination of education and experience.

Responsibilities

Ensure that proper pars are set and food is rotated to keep spoilage to a minimum.
Develop and implement plans to recruit and retain new employees.
Communicate well with employees and promote a team environment.
Establish manning table to ensure excellent customer service.
Schedule student employees.
Hire and terminate student employees.
Perform inventory closure each month.
Responsible for daily spoilage and loss.
Assists in motivating and achieving unit sales goals and key performance indicators as directed.
Receives communication on marketing and promotions and disseminates to applicable crews.
Monitor food preparation and food safety.
Ensure that food temperatures are correct at all times and food safety logs are maintained.
Establish sanitation standards and ensure compliance by operations/crews.
Document all infractions.
Ensure food flow is according Hazard Analysis Critical Control Point procedures (HACCP).
Establish Customer Service Standards.
Ensure that high standards and procedures of customer service are set and adhered to consistently.
If assigned a franchise, ensure that the franchise operational standards and procedures are adhered to consistently.
Train supervisory team within each assigned restaurant.
Responsible to ensure entire crew is trained in each assigned restaurant.
Ensure customer orders are fulfilled quickly and accurately.
Monitor budgetary figures for all assigned restaurants.
Review financial documents for assigned restaurants.
Monitor sales from POS system, Infor.
Create and use sales projections when creating new schedules to maintain within budgetary figures.
Use Eatec variance reports to track and control food costs and find possible errors in Eatec.

Benefits

401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)
Generous vacation and sick time, plus 13 paid holidays
Employee assistance program, available to the employee and all members of their household
Tuition benefits for employees and eligible family members
Access to athletic facilities
Excellent medical/dental benefits
Short/long term disability benefits
Paid parental and maternity leave
Wellness program
Free on-campus parking
Free UTA passes for employee, spouse, and qualified dependents
Discounts at the BYU Store and for many events at BYU