Restaurant Shift Supervisor

Ian's Pizza • Milwaukee, WI

13h • Onsite

About The Position

As the Shift Supervisor, you'll be the BIG CHEESE, keeping daily restaurant operations running smoothly! You'll serve customers and support the team while supervising the shift from start to finish. You'll ensure high standards for food quality and customer service, complete shift checklists including cleaning and stocking tasks, manage tip outs, and assign staff to keep operations efficient. Successful Shift Supervisors are strong communicators who can balance hands-on work with team leadership. You'll also help train new team members, support the rollout of new programs, policies, and menu items, and maintain a clean, organized, and fully stocked restaurant.

Requirements

• Ability to be on your feet, standing and walking, for long periods of time
• Ability to lift up to 30lbs regularly, 50lbs on occasion
• Ability to learn and use industrial kitchen equipment like conveyor ovens, mixers, knives, and more
• Strong attention to detail and the ability to learn and follow safety and quality protocols
• At least 1 year of experience as a Supervisor, Shift Lead, or Manager in the restaurant or food industry
• 18+ years of age
• Comfortable speaking and understanding English in person and over the phone
• Authorized to work in the US (IDs required at Orientation)

Nice To Haves

• Pizza-specific experience
• Experience in restaurants that use conveyor ovens
• Experience in food production
• Experience in bakery production
• Experience in large-scale catering kitchens
• Flexible and open availability
• Weekend and evening availability

Responsibilities

• Supervising the shift from start to finish
• Serving customers and supporting the team
• Ensuring high standards for food quality and customer service
• Completing shift checklists including cleaning and stocking tasks
• Managing tip outs
• Assigning staff to keep operations efficient
• Training new team members
• Supporting the rollout of new programs, policies, and menu items
• Maintaining a clean, organized, and fully stocked restaurant

Benefits

• Health and dental insurance/stipend
• PTO for full-time employees
• Retirement benefits with up to 3% match for all
• Flexible schedules
• Free shift meals
• $250 when your referral joins our team

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed