Restaurant Shift Leader

Hoogland Restaurant GroupDaugherty Township, PA
Onsite

About The Position

Marco’s Pizza, a leading pizza franchise, is seeking energetic, goal-oriented team members passionate about people and results. Hoogland Restaurant Group, the largest franchise owner of Marco’s Pizzas in the US, offers an environment for professional and personal growth. As a shift leader, you will be responsible for leading people, ensuring outstanding product quality and customer service, building sales, and controlling costs for the restaurant.

Requirements

  • Desire to ensure happiness of our customers
  • Ability to lead a team to produce high quality services and product
  • 18+ years of age

Responsibilities

  • Demonstrate and reinforce Marco's leadership behaviors and values.
  • Create an environment that promotes the company culture and philosophies to attract, retain and develop our people.
  • Train team members on company processes, customer service, and updated policies and procedures.
  • Ensure standards are maintained for product quality, service speed, cleanliness and sanitation.
  • Manage and organize all positions each shift and delegates duties to team members.
  • Support production as needed.
  • Support local store marketing and promotions.
  • Open and close shifts without supervision.
  • Ensure proper security and verification procedures are met when handling deposits and the contents of the safe.
  • Deliver great guest service every time and resolve customer complaints and issues as they arise.
  • Control food costs, labor, waste, and cash while leading shifts.
  • Responsible for accurate daily deposits and cash handling procedures.

Benefits

  • Competitive compensation and benefits
  • Medical, Dental and Vision Insurance
  • Company Paid Life Insurance
  • Paid Time Off
  • 401(k) with company match of 50%
  • Employee meal plan
  • Full/Paid Training
  • Growth Opportunity
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