Restaurant Service Manager

Tumble 22 • San Marcos, CA

8d • Onsite

About The Position

Tumble 22 is a people-first company. We are looking for a Service Manager to oversee all Front of House operations and be responsible for providing our guests with Legendary Service. We are passionate about teamwork, fried chicken, pie, hospitality, and professional growth. If you have a passion for made-from-scratch food, developing people, and providing great service apply today!

Requirements

• Proven experience as a manager in a high-volume restaurant
• Ability to command successful shifts through challenging situations
• Demonstrate the ability to make quick, correct, and meaningful decisions in stressful situations
• Familiar with industry’s best practices
• Working knowledge of various computer software programs (MS Office, restaurant management software, Toast POS)

Responsibilities

• Drive sales, steps of service, and provide amazing guest satisfaction
• Enforce compliance with all employment policies and oversee cleanliness of the restaurant and the safety of guests at all times
• Direct all Front of House training
• Manage performance of Front of House employees, including conducting performance evaluations, coaching, and discipline actions
• Manage liquor cost
• Enforce applicable liquor laws and Responsible Alcohol Service guidelines per the state of Texas
• Assist with the development of all part-time managers and hourly employees by providing feedback on performance during one-on-ones
• Review applications, recruit new employees, interview, and hire
• Schedule all Front of House employees
• Create a culture where employees want to be
• Conducting Front of House contests, and theme nights, and creating incentives for the staff
• Understand, manage, and practice safe food-handling procedures

Benefits

• Supportive mentoring and coaching for your professional development
• Manageable workload
• Consistently busy shifts with opportunities for advancement
• Open and honest communication without any nonsense
• Leadership that rolls up their sleeves and gets in the trenches with you
• Competitive pay
• Employee perks like free meals and sweet discounts
• A laid-back dress code that encourages your unique style, piercings and tattoos included

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees