Restaurant Service Manager

Red Robin•Dardenne Prairie, MO
•$50,000 - $61,000

About The Position

The Restaurant Service Manager is responsible for ensuring seamless day-to-day restaurant operations throughout assigned shifts while maintaining a strong commitment to excellence. As a brand ambassador, the manager upholds company standards and creates memorable guest experiences through hospitality. The role promotes continuous improvement and a “better for being here” mentality, while motivating, inspiring, and developing a team focused on execution, hospitality, and service.

Requirements

  • Must be at least 21 years of age.
  • At least 2 years of management experience.
  • Open availability, including nights, weekends, and holidays.
  • Reliable transportation.
  • Strong communication and exceptional leadership skills.
  • Ability to motivate, inspire, and develop a team.
  • Strong P&L knowledge.
  • Ability to obtain certifications or permits required by state or local law.
  • Working knowledge of Microsoft Excel, Outlook, and Word.

Nice To Haves

  • Knowledge of local and state health codes.
  • Experience with Workday, Aloha, NBO, and Hot Schedules.
  • Experience managing a team.

Responsibilities

  • Ensure seamless day-to-day restaurant operations throughout assigned shifts.
  • Uphold company standards as a brand ambassador.
  • Provide hospitality and create memorable experiences for guests.
  • Foster continuous improvement.
  • Motivate, inspire, and develop a team dedicated to execution, hospitality, and service.
  • Manage a team and apply strong P&L knowledge.

Benefits

  • Uncapped restaurant bonus program.
  • Referral bonuses.
  • Free shift meal.
  • 50% discount on Red Robin food for family.
  • Closed on Thanksgiving and Christmas.
  • Opportunities for career growth.
  • Variable bonus and referral bonus, subject to qualifications and requirements.
  • Employee Stock Purchase Program, subject to qualifications and requirements.
  • Paid parental leave, subject to qualifications and requirements.
  • Health, vision, dental, life, accident, critical illness, and hospital indemnity coverage, subject to qualifications and requirements; coverage requires age 18 or older.
  • 401(k) retirement plan with company match up to 4% of pay, subject to qualifications and requirements.
  • Paid time off accrued at 0.03846 hours for each hour worked, subject to qualifications and requirements.
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