Restaurant Server AM and PM - Restaurant

Restoration St Louis Inc•Davenport, IA

1d•Onsite

About The Position

The Hotel Blackhawk in downtown Davenport, Iowa, is seeking AM/PM and Bartender Servers to join their team. This is a part-time position focused on providing excellent guest services and performing administrative tasks.

Requirements

Ability to take food and drink orders.
Ability to accommodate special needs and requests.
Ability to remain attentive to customers.
Ability to receive proper payment and ensure accuracy of guest checks.
Ability to maintain a friendly, cheerful, and courteous demeanor.
Ability to respond to customer inquiries and comments.
Ability to complete restocking and cleaning duties.
Ability to memorize menu items, recipes, and daily specials.
Ability to maintain cleanliness standards.
Ability to control guest checks and document information.
Ability to attend meetings.
Ability to present a clean and professional appearance.

Responsibilities

Greet guests in a timely, outgoing, and friendly manner.
Take food and drink orders from restaurant customers.
Accommodate special needs and requests from guests and staff members.
Remain attentive to the customer throughout the entire dining experience, adhering to and exceeding service standards.
Receive proper payment from guests and ensure accuracy of guest check and method of payment.
Maintain a friendly, cheerful, and courteous demeanor at all times.
Respond to customer inquiries and comments in person and on the telephone by providing timely and knowledgeable information.
Complete all restocking and cleaning duties by performing opening and closing side work as instructed.
Memorize menu items, recipes, and daily specials to answer questions and make recommendations.
Maintain cleanliness standards in the restaurant, wait station, and kitchen service area.
Control allocated guest checks by following established check-use procedures and legibly documenting all required information.
Attend all pre-meal and departmental meetings to enhance communications and gain knowledge of products, services, and facility.
Present a clean and professional appearance at all times.