Engage guests in a professional manner with a warm greeting. Assist in maintaining cleanliness, upkeep, organization and maintenance of the lounge space. Demonstrate a thorough knowledge of food and beverage products, menus, additions and promotions; answer all questions about beverages and food; assess their needs and preferences to make suggestions. Up-sell/suggestively sell food and beverages by describing each item in an appealing way to increase check average and broaden guest’ experience. Accurately ring in orders on POS (Point of sales) quickly, in proper sequence and use appropriate charges. Assure needs of guests are continually being met in a courteous and professional manner throughout the duration of their visit. Maintain food and beverage control (i.e., liquor portion control, age verification); follow guidelines and practices outlined in TIPs training. Follow alcohol awareness procedures for preventing and handling intoxicated guests. Stock the server stations, polish glasses, fill ice bins, clean, and perform tasks necessary for smooth operation and guest service. Promptly prepare bills for items ordered, collect and process payments, enter into POS system, make change correctly, and make charge transactions accurately. Pass all required job-related tests. Properly wash glassware using bar sinks/and or dishwashers. Safely use appropriate cleaning compounds and chemicals; comply with health and safety regulations, policies, procedures.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed