Restaurant Server - The Meadows Bar & Grille

Mystic Lake Casino Hotel•Prior Lake, MN

19h•Onsite

About The Position

Provides friendly, high-quality guest service by taking and serving food and beverage orders, explaining menu items, and ensuring guest satisfaction. Applies high guest service standards. Takes orders and serves food and beverage to guests. Processes transactions pertaining to food & beverage charges. Reconciles cash-drawer.

Requirements

Must be 18 years of age or older.
Ability to read, write and speak English clearly.
Strong guest service skills.
Ability to pass basic math test.

Responsibilities

Takes food orders and enters into P.O.S. system.
Explains menu items and specials and makes recommendations on additional side orders.
Serves food and beverage according to guest specifications, while adhering to responsible alcohol service standards.
Checks-up on guest for condiment, beverage, or additional food item needs.
Follows-up on satisfaction during and after dining.
Performs pre-bussing and bussing duties.
Ensures that all supplies (i.e. ashtrays, napkins) are adequate for guests’ needs.
Operates P.O.S. system in processing F & B charges.
Handles cash, checks, currency, credit cards, gift certificates, complimentaries, and tips.
Operates credit card validation (automated and manual) equipment.
Prepares daily sales reports and reconciliation statements.
Maintains cleanliness of guest and work areas.
Completes tip reporting form.
May be asked to assist in hosting duties and light cleaning.
May be asked to assist in bussing.