Restaurant Server

DKN HOTEL GROUP•San Bernardino, CA

30d•$17 - $17•Onsite

About The Position

The Restaurant Server is responsible for maintaining a friendly, cheerful, and courteous demeanor while providing personalized service to guests. This role involves effective communication with guests and team members, assisting with meal setup and table settings, taking orders, making recommendations, and serving food and beverages. The server will monitor guest experiences to ensure satisfaction, complete side work, assist with cleaning the dining area and resetting tables, and maintain restaurant cleanliness according to DKN Hotels' standards and health codes. Adherence to food safety requirements and reporting of any lost or found items are also key responsibilities. The position contributes to the overall performance of the department, restaurant, and hotel by assisting other team members and departments, and performing other duties as assigned to deliver DKN's "Home Away From Home" experience.

Requirements

Must be able to communicate in English with guests, management and team members to their understanding.
Ability to provide legible written communications.
Ability to compute basic mathematical calculations.
Ability to prioritize, organize and make good judgments.
Dependable.
Prolonged walking and standing.
Repetitive bending, stooping, reaching, twisting, lifting and carrying.
Reaching above, at and below shoulder level.
Lifting and carrying unassisted up to 30 lbs. of bulk goods.
Exposure to cleaning agents.
Must be aware of the importance of safety and security.
Endeavor to be conscious of safety and security at all times.
Living the DKN Values’ behaviors.
Friendly and courteous to guests and fellow team members at all times.

Nice To Haves

Previous experience desirable.

Responsibilities

Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to guests.
Communicate effectively with guests and fellow team members.
Assist with meal set-up and set or pre-set tables in dining room as assigned.
Courteously wait on guests, make recommendations, up sell.
Professionally serve food and beverages, check-in with and monitor guests’ experience throughout their visit to ensure guest satisfaction.
Complete all side work (filling condiment containers, rolling silverware, stocking stations).
Assist with cleaning dining area.
Wipe down and reset the table for the next guests.
Assist with maintaining cleanliness of restaurant/kitchen to DKN Hotels’ standards and all health codes at all times.
Adhere to food safety requirements.
Report any missing/found articles, or damage to the Housekeeping Supervisor.
Provide assistance to other team members and departments to contribute to the best overall performance of the department, restaurant and hotel.
Perform other duties as assigned, requested or deemed necessary by management.
Deliver DKN’s "Home Away From Home" experience.