Restaurant Server

Wheeling Park Commission • Wheeling, WV

19d • $0 - $3

About The Position

The Restaurant Server will serve all guests in Skyline, Bistro or the Cantina while striving to exceed any and all of the guests’ expectations.

Requirements

• Exceptional interpersonal skills and the ability to provide a high level of customer service are crucial.
• Servers should be able to anticipate guest needs, make recommendations, and ensure a memorable dining experience.
• A comprehensive understanding of the menu, including ingredients, preparation methods, and any special dietary considerations, is essential.
• Servers should maintain a polished appearance and professional demeanor at all times.
• The ability to work collaboratively with kitchen staff, bartenders, and other servers to ensure smooth service is important.
• Servers should demonstrate flexibility and the ability to handle stressful situations calmly and efficiently.
• Knowledge of food safety and hygiene practices is essential to maintain a safe dining environment for guests and adhere to health regulations.

Nice To Haves

• Previous experience in dining or fine dining environments is preferred.
• This enables servers to answer guest questions accurately and make informed recommendations.
• This includes effective communication and coordination to deliver a seamless dining experience.
• Familiarity with wines, spirits, and cocktail preparation is beneficial.
• Servers may be required to make recommendations, describe flavor profiles, and suggest pairings with food.
• Depending on the establishment, servers may need certification in responsible alcohol service (e.g., TIPS certification in the US) to serve alcoholic beverages responsibly.

Responsibilities

• Present menu, answer questions, and make suggestions regarding food and service
• Write out order on check
• Relay order to kitchen
• Serve all guests using the proper serving habits from kitchen and service bars
• Garnishes and decorates dishes preparatory to serving
• Serves guests from chafing dish at table
• Ladles soup, tosses salads, portions pies and desserts, brews coffee, and performs other services as determined necessary
• Observe diners to respond to any additional requests and to determine when meal has been completed
• Totals bill and accepts payment or refers guests to cashier
• Clear all dinnerware used and return it to dish washing area for cleaning
• Cleans and resets counters or tables at conclusion of each course
• Responsible for all service areas, refilling condiments, salt and peppers, coffee stations, etc.
• Must become knowledgeable about the park and all related information pertinent to job
• Must be able to carry trays weighing approximately 25 lbs.
• Interact with the public with a cheerful and positive attitude, solve guest problems and complaints in a proper manner, and maintain harmonious working relationships with fellow employees

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed